I completely agree with Patty, a board with these design rules should be a
no-brainer for any competent shop.  Susan, if you want to give your supplier
a temporary method of culling bad boards while they solve their process
problems, consider electrical test.  I've never done this on a double-sided
board, since the flaws are usually caught on visual inspection, but in this
case, it could buy your supplier a little bit of time to solve their
problem.  If they can't tell you what went wrong and how they fixed it
pretty soon, I'd change ships (or shops).

Seth Goodman
Goodman Associates
7687 Leta Way
Verona, WI 53593-8631
Tel (608)833-9933
Fax (608)833-9966

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