Joe,

We all know what opinions are like, and everybody's got one. So here's
mine:

If your customer did not explicitly state somewhere that no additional
markings are allowed, maybe somewhere buried in T's&C's or in a
referenced specification on their drawing, they don't have a right to
ask for free replacements. However, the question you need to ask
yourself is how important is this customer to your business? Are you
willing to let them go elsewhere for the boards? 

You probably have an ethical, legal and moral right to ask them to
change their spec and place a new order. You will need to be prepared in
the event that they don't order from your company, and for the
possibility that they have a legal team hanging around drinking coffee
and eating donuts waiting for something to do, and can make your life
miserable.

So there you have it- my opinion, take it for what its worth, and have a
happy Friday.

Blair Hogg
GAI-Tronics Corp.

-----Original Message-----
From: TechNet [mailto:[log in to unmask]] On Behalf Of Joe Hughes
Sent: Friday, June 22, 2007 9:37 AM
To: [log in to unmask]
Subject: [TN] Vendor Markings

I'm interested in opinions regarding Vendor Markings.  If a fabrication
drawing is silent regarding vendor markings, is it acceptable to apply
the fabricators UL logo?  We have a customer that is angry we applied
our logo.
However, we feel we need to apply our logo for our own traceability and
ability to do failure analysis should the boards ever be in question.  

We have had several occasions where our customers return boards we
didn't build.  It obviously is easy when we can show them the logo is
not ours, but it gets difficult when there are no logos on the board.

They'd like us to rebuild 5 lots of boards due to not asking them if it
was acceptable to apply our vendor id.  

Should the fabricator be responsible for requesting approval for vendor
markings on every job, or should the board buyer be responsible for
stating no vendor markings allowed?

Your input is appreciated.

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