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Date: | Wed, 11 May 2005 16:04:05 -0700 |
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I have a great story about shipping/labeling etc. for everybody who has had it up to here with self-appointed safety experts..
We ship samples by air regularly, and given the details required, do something on labels, or shipping papers, incorrectly a high fraction of the time.....say 25%.
Our shipper TRIES to charge us for the cost of returning the goods with the incorrect labels, or papers. In order to do this, he must get a signature that we have received it. When this happens he bills us something like $70 for returning say 10 pounds, the full 5 miles from his terminal to our door.
HOWEVER, here is where the fun starts.... the value in the container is usually less than $10.00, and so we refuse to take the shipment back, and refuse to sign for it... he cannot bill us, and is stuck with a hazardous material... which he has to pay to dispose of!
We usually get a sheepish phone call a few days later BEGGING us to accept the shipment back, WITHOUT SIGNING FOR IT... so they cannot bill us...
One for the people who actually work for a living...
Rudy Sedlak
RD Chemical Company
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