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June 2016

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TechNet E-Mail Forum <[log in to unmask]>, Dominic Boudreau <[log in to unmask]>
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Fri, 10 Jun 2016 11:15:48 -0500
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TechNet E-Mail Forum <[log in to unmask]>, Larry Dzaugis <[log in to unmask]>
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Larry Dzaugis <[log in to unmask]>
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Machine may meet your needs.

Verify that there is NA support.
Last machine installed in Jan only had support from Taipei, Taiwan.
Machine was used for testing control board with LED outputs.

Software was very different from US designed machines, Keysight/HP/Genrad,
TE had difficulty programming and debugging.
Unable to have the  control of test he was used to.
Only US support was from sales.
The 2 US engineers left and had not been replaced yet

1 engineer able to support in Taiwan.
Vast majority of machines designed for and installed in China.

TRI did not understand why strain gage testing was required.
Our group failed to specify when purchasing fixtures.


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