Hear, hear Narayana!

It is only by analysing data that we are able to improve our processes as
various people collect data which we are then able to correlate. This has
allowed us to vastly improve the relevancy and also the currency of
collected data. The mere fact that we are collecting data to improve our
processes has resulted in the evolution of a common language (an
incidentally the evolution of a continuous process improvement culture)
within our company as all staff are calibrated to define and describe a
problem more accurately and succinctly. Needless to say, the staff are able
to better understand the problems experienced, its cause and its solution
and hence knowledge is not limited to the few - the more contributions, the
sooner the problems are resolved and eventually prevented.

At our facility we are nearing a stage of 'microdata'analysis as Narayana so
sweetly puts it, but on the money. It is amazing the type of information
surfacing at these levels.

Maybe it's not so obvious to all, but a company not only manufactures
product/services but also data/information, and we tend to ignore the latter
to our detriment. It is only when one practices data collection and analysis
that its relevance becomes so obvious. What we also observe that a
manufacturing facility not only churns out product ad nauseum, but it has
become a place where people have become creative by continually designing
and redesigning processes for improvement.

In closing, we are all in awe with the Internet which really only provides
information. Data collection is information, so why the contradiction! The
existence of the Technet forum (and others) is evidence of the need for
information and a beacon to those who have gathered data!

Enough said
Grant

-----Original Message-----
From: Narayana Vishy-CVN002 [mailto:[log in to unmask]]
Sent: Wednesday, August 25, 1999 3:10 AM
To: [log in to unmask]
Subject: Re: [TN] Defect Count


~ laughing harder ~

Franklin :
Good quality management starts with
1) Good & accurate quality data collection
2) Using proper analysis of the data
3) Focussed problem solving

You can use just your inspection operators to collect and analyse such
data...just by the way of a few clicks or touches (by touch-screen monitors
) . If you had the money to do it , current information technology stuff
should help you to collect the data as it happens....with all the details
that you want...and analyse the data in all possible ways...don't ever use
one person just to collect data !

If you want the data just for reporting....then go ahead make that number as
low as possible ! :)
but if you are interested in analysing the defects and get your line running
without defects.....you need micro data...and that's where the OFE comes
into picture !

> -----Original Message-----
> From: Franklin [SMTP:[log in to unmask]]
> Sent: Tuesday, August 24, 1999 7:57 PM
> To:   [log in to unmask]
> Subject:      Re: [TN] Defect Count
>
> ~laughing~
>
> Yes, very confusing!!! And how many staff members are dedicated towards
> collecting and sorting all that data you collect using that approach?
>
> Franklin
>

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