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| From: | |
| Reply To: | TechNet E-Mail Forum. |
| Date: | Mon, 11 Oct 1999 19:19:53 -0700 |
| Content-Type: | text/plain |
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I agree with your final statement. I have to imply your customer does,
too. I believe your dilema is semantics. Your customer may be refering
to "Repairs."
IPC-7711
Repairs:
"The act of restoring the functional capability of a defective artical
in a manner that precludes compliance of the article with applicable
drawings or specifications"
Rework:
"The act of reprocessing non-complying articles, through the use of
original or equivalent processing, in a manner that ensures full
complyince of the article with applicable drawings or specifications"
Normally, repairs are performed after product evaluation by your "MRB"
group, which may include the customer's involvement (This may be the
case with your customer). I hope this help.
> ----------
> From: Cory & Lise[SMTP:[log in to unmask]]
> Sent: Sunday, October 10, 1999 6:27 PM
> To: [log in to unmask]
> Subject: [TN] Rework
>
> Hello Technet
>
> We have a customer that is requesting that no product be shipped that
> was "reworked". I am afraid to ask what their definition of rework
> is. We do rework for defects created in every process in our plant.
> The defects and rework are closely tracked so that the repetitive ones
> can be designed out. In manufacturing a product where there are
> thousands of opportunities for defects in every assembly, it seems
> ludicrous to expect to have no rework.
>
> Can anyone offer advice in dealing with such a customer request?
>
> Thanks,
>
> Cory Steeby
> [log in to unmask]
>
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