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June 2003

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Subject:
From:
David Douthit <[log in to unmask]>
Reply To:
TechNet E-Mail Forum.
Date:
Tue, 10 Jun 2003 16:18:12 -0700
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Steve,

I believe the word you're looking for is "Blackmail"!!

David A. Douthit
Manager
LoCan LLC

Steve Gregory wrote:

> Hi All!
>
> I guess this is one of the downsides of having a buyers market on used
> assembly equipment, and I do understand how depressed the new
> equipment market is, but I'm being asked to pay resistration fees in
> the thousands of dollars, on each machine that I bought on the open
> market...no matter if we've bought new equipment from the company that
> is now asking for fees before. Are any of you experiencing this as
> well?
>
> Without the fees, you won't get any support at all. Was told we could
> still buy parts, but that the part numbers change all the time, so if
> I was to order a part out of the manual, they may have that number
> under a different part, and send that part to me. Once it was received
> it's ours, and it could not be sent back for credit. Even further,
> without being registered, they wouldn't tell us what the new part
> number should be. Feels like you have no choice but to pay the fees.
>
> Again, I understand how bad the market is now, but it seems that I've
> only experienced "registration fee" stuff in printed circuit assembly
> equipment. If I go buy a used car, I don't charged a fee to have my
> car worked on by a factory trained technician, or have to pay a fee to
> be able to buy OEM replacement parts...
>
> Kinda' stinks if you ask me...
>
> -Steve Gregory-
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