Rick,

DoE
I recommend "Understanding industrial designed experiments" by Stephen
Schmidt and Robert Launsby.  ISBN 1-880156-03-2, Air Academy Press.  It is
written by Engineers - for Engineers and tries not to scare you with
statistics.  DoE software is included.  I strongly recommend following a
DoE course before trying out your first experiment.

SPC
I recommend Society of Motor Manufacturers and Traders Limited "Guidelines
to Statistical Process Control".  It is a UK publication with no IBSN.  It
is short (76 pages) and simple to follow.
Try phoning 44 171 235 7000 for help in obtaining a copy.

Terry Exell
Process Engineer

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