Hey Dave, Our goal for quality and turnaround/delivery time are 100%. The customer shouldn't expect anything less. The trick is creating the system, procedures and mindset that it happens everyday, naturally. I may not know the exact path to get there but it starts with the expectation that it's possible. Let me know off list if you (or anybody else) wants to discuss in more detail. Hans Air Force Material Command - We keep them flying! ~~~~~~~~ Hans M. Hinners WR-ALC/LYPME Bldg. 640 Materials Engineer 380 Second Street, Suite 104 Manufacturing Eng. Sec. Robins AFB GA 31098-1638 912-926-1970 (Voice) 468 - 1970 (DSN) 912-926-7974 (Fax) [log in to unmask] > Technetters, > > I have a question for the CAM people. Within your organization, what are > your quality and turnaround goals? I realize that everyone aspires for > 100% quality and 100% on time delivery, but what are the realistic levels > that you have set for your company? > > Thanks, > Dave Roesler > TRI-C Design > ############################################################## TechNet Mail List provided as a free service by IPC using LISTSERV 1.8c ############################################################## To subscribe/unsubscribe, send a message to [log in to unmask] with following text in the body: To subscribe: SUBSCRIBE TECHNET <your full name> To unsubscribe: SIGNOFF TECHNET ############################################################## Please visit IPC web site (http://www.ipc.org/html/forum.htm) for additional information. If you need assistance - contact Gayatri Sardeshpande at [log in to unmask] or 847-509-9700 ext.5365 ##############################################################