Bill- Graham. et al, make some very good points. If you feel so inclined to expound on your experiences, might I recommend the lawyer's writ: you cannot be sued for the truth. Rather than placing subjectiveness (such words as "I" are not allowed), merely state the facts and let the forum draw their own conclusions. Who knows- one man's frustration is another's fantasy... Bill Davis, Sr. Scientist, (408)-325-7868 [log in to unmask] -----Original Message----- From: Graham Naisbitt [mailto:[log in to unmask]] Sent: Sunday, June 06, 1999 8:52 AM To: [log in to unmask] Subject: Re: [TN] : Ramifications Bill, I can sympathise with you and appreciate your frustration. However, I REALLY think people should approach naming names with EXTREME caution. Jack, you should note this too! You leave yourself wide open for a legal writ being served for libellous/slanderous statements. You know there are some folks who make a fortune out of a bad product. Known by some as the Evil Empire based in Seattle? Do you get my drift? Steve makes a fair comment that sometimes even the best of us come unstuck for reasons/circumstance beyond our control. I takes years to build a good reputation and 10 minutes to lose it. If you've got a real good case, take it to the top, it usually yields excellent results - 'cos we know the truth of this statement! Regards, Graham Naisbitt [log in to unmask] Concoat Limited Alasan House, Albany Park Phone +44 (0) 1276 691100 CAMBERLEY GU15 2PL UK Fax +44 (0) 1276 691227 ----- Original Message ----- From: Kasprzak, Bill (esd) US <[log in to unmask]> To: <[log in to unmask]> Sent: 05 June 1999 16:39 Subject: [TN] : Ramifications >To all 'netters: > >Thanks for all the responses and assistance regarding my request for sources >for picture frame pallets. I really appreciate it ! > >I would like some inputs and advice from the Tech-Net community at large. > >Consider the following: > >I recently purchased a piece of electronic manufacturing process equipment. >The cost of the item was between $10 - $30 K. I would like to inform the >community about the very poor service and technical support from the >manufacturer and sales rep. The intent of disclosing this kind of >information is to inform others who may be considering a similar purchase to >be aware of these shortcomings when purchasing this item. > >This is not a "single event" occurrance, this is month after month of not >responding to e-mails, faxes, and phone calls. I am frustrated beyond >tolerable limits. > >What then are the risks disclosing this kind of information on this forum? >Is it important for us to share bad experiences with the hope that perhaps >corrective action from the offending party may take place if disclosure >results in "lost sales"? Maybe this is not the right place for this? > >Your thoughts and comments are welcomed. > >Bill Kasprzak >Moog Inc. > >################################################################ >TechNet E-Mail Forum provided as a free service by IPC using LISTSERV 1.8c >################################################################ >To subscribe/unsubscribe, send a message to [log in to unmask] with following text in the body: >To subscribe: SUBSCRIBE TechNet <your full name> >To unsubscribe: SIGNOFF TechNet >################################################################ >Please visit IPC's web site (http://www.ipc.org) "On-Line Services" section for additional information. >For technical support contact Hugo Scaramuzza at [log in to unmask] or 847-509-9700 ext.312 >################################################################ > > ################################################################ TechNet E-Mail Forum provided as a free service by IPC using LISTSERV 1.8c ################################################################ To subscribe/unsubscribe, send a message to [log in to unmask] with following text in the body: To subscribe: SUBSCRIBE TechNet <your full name> To unsubscribe: SIGNOFF TechNet ################################################################ Please visit IPC's web site (http://www.ipc.org) "On-Line Services" section for additional information. For technical support contact Hugo Scaramuzza at [log in to unmask] or 847-509-9700 ext.312 ################################################################ ################################################################ TechNet E-Mail Forum provided as a free service by IPC using LISTSERV 1.8c ################################################################ To subscribe/unsubscribe, send a message to [log in to unmask] with following text in the body: To subscribe: SUBSCRIBE TechNet <your full name> To unsubscribe: SIGNOFF TechNet ################################################################ Please visit IPC's web site (http://www.ipc.org) "On-Line Services" section for additional information. For technical support contact Hugo Scaramuzza at [log in to unmask] or 847-509-9700 ext.312 ################################################################ ################################################################ TechNet E-Mail Forum provided as a free service by IPC using LISTSERV 1.8c ################################################################ To subscribe/unsubscribe, send a message to [log in to unmask] with following text in the body: To subscribe: SUBSCRIBE TechNet <your full name> To unsubscribe: SIGNOFF TechNet ################################################################ Please visit IPC's web site (http://www.ipc.org) "On-Line Services" section for additional information. For technical support contact Hugo Scaramuzza at [log in to unmask] or 847-509-9700 ext.312 ################################################################