Visual inspection usually can't tell you for certain if a trace is
connected to the pad or not.  I suggest obtaining a copy of the
schematic to be absolutely certain.  If the pad is indeed a dummy pad,
then it depends upon your customers acceptance criteria.  If they
require a pad to be there, many companies supply pad and trace repair
kits, such as CER-KIT which is commonly available through any
electronics manufacturing supply company.  I hope this helps.

-Robert Donovan
Infinite Technologies Inc.

_____________________Reply Separator________________________

We have a pad missing, but there is no evidence of a trace leading from 
this missing pad.  Is this acceptable?

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