It's even worse in Japan where Toyota filed suit against a safety advocate for "Blackmail," and won! http://www.nytimes.com/2010/03/06/business/global/06toyota.html?ref=auto mobiles Bob -----Original Message----- From: TechNet [mailto:[log in to unmask]] On Behalf Of Bob Landman Sent: Friday, March 05, 2010 2:04 PM To: [log in to unmask] Subject: Re: [TN] More on Toyota Clearly they are not handing out brains based on the following story about their black boxes. http://news.moneycentral.msn.com/provider/providerarticle.aspx?feed=AP&d ate=20100304&id=11201487 Bob Landman H&L Instruments, LLC Sent from my iPhone On Mar 5, 2010, at 11:55 AM, Gregg Owens <[log in to unmask]> wrote: > Is Toyota's PR firm handing out guns lately? Everything they do in > recent days they seem to be shooting themselves in the foot. They are > running out of feet. Someone give them gun safety classes. It's > painful to watch a company so respected for so long fall on their face > so hard. I remember the days when I was introduced to lean mfg using > the Toyota Production System. Shows what happens when you take your > eye off the proverbial ball. > > Gregg Owens > Technical Writer - Avionics > Space Exploration Technologies Corporation > (310) 363-6533 > > > -----Original Message----- > From: TechNet [mailto:[log in to unmask]] On Behalf Of Ken Bloomquist > Sent: Friday, March 05, 2010 8:14 AM > To: [log in to unmask] > Subject: Re: [TN] More on Toyota > > One more quick Toyota story, it's Friday. > > I have a 1999 Toyota Sienna and two months out of warranty the power > sliding door quit working. I took it to the shop and after telling me > it was going to cost $1,200 to replace the "computer" (read circuit > board) I called Toyota and asked them if they would honor the warranty > since this was a common problem with other Toyota's. They asked me if > I owned or ever owned any other Toyota's. I told them "no this is my > first" to which they replied, "We'd fix it but since you are not a > 'loyal' Toyota customer we won't". > How's that for great customer service and image building? > > This is the last Toyota I'll ever own because I REALLY am not a "loyal > customer" or at least I'm not now. > > Happy Friday ;-) > > KennyB > > -----Original Message----- > From: Croslin, Robert [mailto:[log in to unmask]] > Sent: Friday, March 05, 2010 8:09 AM > To: [log in to unmask] > Subject: Re: [TN] More on Toyota > > In early 2006, we lemon-lawed our 2005 ES330 Lexus for Unintended > Acceleration. Toyota put us through hell. After going through the > arbitration process in which they denied the claim, I began the actual > LL process with the state of Florida. Within hours, Toyota was in > touch with us and we settled on replacement with a 2007 ES350, so the > actual > LL process was never completed. At the handover, they then told me > the > car would be quarantined , sent to Jacksonville and disassembled to > find the problem. "You guys just spent months denying a problem and > now you're going to tear the car apart looking for it?" All my > filings, including one with the NHSTA who never responded, were for > Unintended Acceleration due to Sensor and ECM Malfunction" and > documented with cause and effect schematics. > > To date, the replacement ES350 has been the best car we've ever owned > and they were so aggressive in stopping the LL process with the state, > that we actually came out way, way ahead financially on the > transaction. > Here's some other links, including the letter from the house > subcommittee, a schematic on their throttle, and a related story on > how Ford used similar techniques with the Pinto years ago. Enjoy > > Bob Croslin > The Nielsen Company > > House Subcommittee Letter > http://energycommerce.house.gov/Press_111/20100222/lentz_letter_2010_2 > _2 > 2.pdf > > Bnet link > http://blogs.bnet.com/business-news/?p=175&tag=nl.e713 > > Pinto Study > http://motherjones.com/politics/1977/09/pinto-madness?page=1 > > > > > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please contact helpdesk at x2960 or > [log in to unmask] > ______________________________________________________________________ > > --------------------------------------------------- > Technet Mail List provided as a service by IPC using LISTSERV 15.0 To > unsubscribe, send a message to [log in to unmask] with following text in > the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt > or (re-start) delivery of Technet send e-mail to [log in to unmask] > : SET Technet NOMAIL or (MAIL) > To receive ONE mailing per day of all the posts: send e-mail to > [log in to unmask] > : SET Technet Digest > Search the archives of previous posts at: > http://listserv.ipc.org/archives Please visit IPC web site > http://www.ipc.org/contentpage.asp?Pageid=4.3.16 > for additional information, or contact Keach Sasamori at > [log in to unmask] or 847-615-7100 ext.2815 > ----------------------------------------------------- > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please contact helpdesk at x2960 or > [log in to unmask] > ______________________________________________________________________ > > --------------------------------------------------- > Technet Mail List provided as a service by IPC using LISTSERV 15.0 To > unsubscribe, send a message to [log in to unmask] with following text in > the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt > or (re-start) delivery of Technet send e-mail to [log in to unmask] > : SET Technet NOMAIL or (MAIL) > To receive ONE mailing per day of all the posts: send e-mail to > [log in to unmask] > : SET Technet Digest > Search the archives of previous posts at: > http://listserv.ipc.org/archives Please visit IPC web site > http://www.ipc.org/contentpage.asp?Pageid=4.3.16 > for additional information, or contact Keach Sasamori at > [log in to unmask] or 847-615-7100 ext.2815 > ----------------------------------------------------- > ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please contact helpdesk at x2960 or [log in to unmask] ______________________________________________________________________ --------------------------------------------------- Technet Mail List provided as a service by IPC using LISTSERV 15.0 To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL) To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search the archives of previous posts at: http://listserv.ipc.org/archives Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-615-7100 ext.2815 ----------------------------------------------------- ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please contact helpdesk at x2960 or [log in to unmask] ______________________________________________________________________ --------------------------------------------------- Technet Mail List provided as a service by IPC using LISTSERV 15.0 To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL) To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search the archives of previous posts at: http://listserv.ipc.org/archives Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-615-7100 ext.2815 -----------------------------------------------------