Clearly they are not handing out brains based on the following story about their black boxes. http://news.moneycentral.msn.com/provider/providerarticle.aspx?feed=AP&date=20100304&id=11201487 Bob Landman H&L Instruments, LLC Sent from my iPhone On Mar 5, 2010, at 11:55 AM, Gregg Owens <[log in to unmask]> wrote: > Is Toyota's PR firm handing out guns lately? Everything they do in > recent days they seem to be shooting themselves in the foot. They > are running out of feet. Someone give them gun safety classes. It's > painful to watch a company so respected for so long fall on their > face so hard. I remember the days when I was introduced to lean mfg > using the Toyota Production System. Shows what happens when you take > your eye off the proverbial ball. > > Gregg Owens > Technical Writer - Avionics > Space Exploration Technologies Corporation > (310) 363-6533 > > > -----Original Message----- > From: TechNet [mailto:[log in to unmask]] On Behalf Of Ken Bloomquist > Sent: Friday, March 05, 2010 8:14 AM > To: [log in to unmask] > Subject: Re: [TN] More on Toyota > > One more quick Toyota story, it's Friday. > > I have a 1999 Toyota Sienna and two months out of warranty the power > sliding > door quit working. I took it to the shop and after telling me it was > going > to cost $1,200 to replace the "computer" (read circuit board) I called > Toyota and asked them if they would honor the warranty since this > was a > common problem with other Toyota's. They asked me if I owned or ever > owned > any other Toyota's. I told them "no this is my first" to which they > replied, > "We'd fix it but since you are not a 'loyal' Toyota customer we > won't". > How's that for great customer service and image building? > > This is the last Toyota I'll ever own because I REALLY am not a "loyal > customer" or at least I'm not now. > > Happy Friday ;-) > > KennyB > > -----Original Message----- > From: Croslin, Robert [mailto:[log in to unmask]] > Sent: Friday, March 05, 2010 8:09 AM > To: [log in to unmask] > Subject: Re: [TN] More on Toyota > > In early 2006, we lemon-lawed our 2005 ES330 Lexus for Unintended > Acceleration. Toyota put us through hell. After going through the > arbitration process in which they denied the claim, I began the actual > LL process with the state of Florida. Within hours, Toyota was in > touch > with us and we settled on replacement with a 2007 ES350, so the actual > LL process was never completed. At the handover, they then told me > the > car would be quarantined , sent to Jacksonville and disassembled to > find > the problem. "You guys just spent months denying a problem and now > you're going to tear the car apart looking for it?" All my filings, > including one with the NHSTA who never responded, were for Unintended > Acceleration due to Sensor and ECM Malfunction" and documented with > cause and effect schematics. > > To date, the replacement ES350 has been the best car we've ever owned > and they were so aggressive in stopping the LL process with the state, > that we actually came out way, way ahead financially on the > transaction. > Here's some other links, including the letter from the house > subcommittee, a schematic on their throttle, and a related story on > how > Ford used similar techniques with the Pinto years ago. Enjoy > > Bob Croslin > The Nielsen Company > > House Subcommittee Letter > http://energycommerce.house.gov/Press_111/20100222/lentz_letter_2010_2_2 > 2.pdf > > Bnet link > http://blogs.bnet.com/business-news/?p=175&tag=nl.e713 > > Pinto Study > http://motherjones.com/politics/1977/09/pinto-madness?page=1 > > > > > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please contact helpdesk at x2960 or [log in to unmask] > ______________________________________________________________________ > > --------------------------------------------------- > Technet Mail List provided as a service by IPC using LISTSERV 15.0 > To unsubscribe, send a message to [log in to unmask] with following > text in > the BODY (NOT the subject field): SIGNOFF Technet > To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask] > : SET Technet NOMAIL or (MAIL) > To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask] > : SET Technet Digest > Search the archives of previous posts at: http://listserv.ipc.org/archives > Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 > for additional information, or contact Keach Sasamori at [log in to unmask] > or 847-615-7100 ext.2815 > ----------------------------------------------------- > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please contact helpdesk at x2960 or [log in to unmask] > ______________________________________________________________________ > > --------------------------------------------------- > Technet Mail List provided as a service by IPC using LISTSERV 15.0 > To unsubscribe, send a message to [log in to unmask] with following > text in > the BODY (NOT the subject field): SIGNOFF Technet > To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask] > : SET Technet NOMAIL or (MAIL) > To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask] > : SET Technet Digest > Search the archives of previous posts at: http://listserv.ipc.org/archives > Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 > for additional information, or contact Keach Sasamori at [log in to unmask] > or 847-615-7100 ext.2815 > ----------------------------------------------------- > ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please contact helpdesk at x2960 or [log in to unmask] ______________________________________________________________________ --------------------------------------------------- Technet Mail List provided as a service by IPC using LISTSERV 15.0 To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL) To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search the archives of previous posts at: http://listserv.ipc.org/archives Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-615-7100 ext.2815 -----------------------------------------------------