Hi Joe! I agree with most everything Dale said except I wouldn't give them the boards at a reduced cost. If they didn't state in the PO to leave them off, then they eat the boards. I for one, expect to see a vendor logo on the boards somewhere for traceability. I work for a contract assembly company and we deal with several board shops. I like being able to see who made the fab when I pick them up if something starts going south on the production floor. We build assemblies for numerous companies, and there hasn't been one that has ever said that they didn't want the fab shop logo on their boards... Steve Gregory -----Original Message----- From: TechNet [mailto:[log in to unmask]] On Behalf Of Dale Ritzen Sent: Friday, June 22, 2007 8:49 AM To: [log in to unmask] Subject: Re: [TN] Vendor Markings The old phrase "buyer beware" comes to mind... If the customer did NOT specify "no logo" on their PO, then you have every right to ask them to eat the product. Now, that might not sit well with the customer, so a little finesse might be in order here. However, you have a common process of placing logo, UL E file number, UL 94 flammability rating, etc. on each board. In your initial conversations with the customer was this mentioned or at least discussed with the customer? It was at that time that this should have been decided. It's the old ISO 9001:2000 "meet customer expectations - or change them up front" philosophy. Bottom line: If the customer's PO did not specifically state that you leave off your logo, UL flammability rating, etc. then you would follow your normal practice to add them for traceability. I would think that in the long run (with traceability being high on everyone's list these days), the customer would expect this type of info to be added. As long as you don't splash your company name across the board so there might be a mix up in whose product it eventually is... yours or theirs. I think your customer just bought those 5 lots of boards. You might offer a reduced cost for them, but make sure you get the customer's expectations nailed down before the product is in their hands. Dale Ritzen Quality Manager Austin Manufacturing Services -----Original Message----- From: Joe Hughes [mailto:[log in to unmask]] Sent: Friday, June 22, 2007 8:37 AM To: [log in to unmask] Subject: [TN] Vendor Markings I'm interested in opinions regarding Vendor Markings. If a fabrication drawing is silent regarding vendor markings, is it acceptable to apply the fabricators UL logo? We have a customer that is angry we applied our logo. However, we feel we need to apply our logo for our own traceability and ability to do failure analysis should the boards ever be in question. We have had several occasions where our customers return boards we didn't build. It obviously is easy when we can show them the logo is not ours, but it gets difficult when there are no logos on the board. They'd like us to rebuild 5 lots of boards due to not asking them if it was acceptable to apply our vendor id. Should the fabricator be responsible for requesting approval for vendor markings on every job, or should the board buyer be responsible for stating no vendor markings allowed? Your input is appreciated. --------------------------------------------------- Technet Mail List provided as a service by IPC using LISTSERV 15.0 To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL) To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search the archives of previous posts at: http://listserv.ipc.org/archives Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-615-7100 ext.2815 ----------------------------------------------------- --------------------------------------------------- Technet Mail List provided as a service by IPC using LISTSERV 15.0 To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL) To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search the archives of previous posts at: http://listserv.ipc.org/archives Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-615-7100 ext.2815 ----------------------------------------------------- --------------------------------------------------- Technet Mail List provided as a service by IPC using LISTSERV 15.0 To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL) To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search the archives of previous posts at: http://listserv.ipc.org/archives Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-615-7100 ext.2815 -----------------------------------------------------