Hi bremerg, At a previous company, we used MSAccess and a networked computer terminal. Worked well but has serious capacity limitations. However, it is "low tech" enough, and common enough that you won't need a dedicated IS department to create and maintain the system. Unfortunately, few engineers, ever used the data so it turned out to be a big waste of production's time. I think this had a lot to do with Company wide attitude and a lack of knowledge with Access. Don't fall into this trap. Where I'm at now, everyone, from production leads, on up to managers and engineers, lives and breaths by the data, so the collection systems are pretty sophisticated (seldom Access). Regardless of the system used, it is extremely valuable in identifying low hanging fruit and setting priorities, so definitely pursue the path of data driven decision making. Regards, Ryan Grant -----Original Message----- From: TechNet [mailto:[log in to unmask]] On Behalf Of [log in to unmask] Sent: Friday, July 02, 2004 3:05 PM To: [log in to unmask] Subject: [TN] Failure Reporting Where I am working we have no means of collecting/tracking system failures onour units. I was wondering what other companies are using to track this information? I know there are a number of software products on the market but the cost is more than the company wants to spend. Can someone direct me to the cheapest method to use? Thanks in advance Have a safe holiday --------------------------------------------------- Technet Mail List provided as a service by IPC using LISTSERV 1.8e To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL) To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search the archives of previous posts at: http://listserv.ipc.org/archives Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-509-9700 ext.5315 ----------------------------------------------------- --------------------------------------------------- Technet Mail List provided as a service by IPC using LISTSERV 1.8e To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL) To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search the archives of previous posts at: http://listserv.ipc.org/archives Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-509-9700 ext.5315 -----------------------------------------------------