What does your shipping carrier say about it? -----Original Message----- From: Ken Patel [mailto:[log in to unmask]] Sent: Wednesday, April 14, 2004 10:13 AM To: [log in to unmask] Subject: Re: [TN] Computer Hard drive damage due to X-Ray / MRI Importance: Low Steve and others, Thanks for the info. I still has to go thru it. We are seeing higher number of RMA's on our brand new systems shipped overseas. Systems have a computer with hard drive and we suspect that some kind of scanning is causing this problem. Here is a one case in hand where we shipped the brand new product to Canada and it retuned as RMA. We even don't know what kind of scanning is being performed as of now. And we are seeing higher number of returned related to hard drive. Re, Ken Patel _____ From: [log in to unmask] [mailto:[log in to unmask]] Sent: Tuesday, April 13, 2004 6:19 PM To: [log in to unmask]; [log in to unmask] Subject: Re: [TN] Computer Hard drive damage due to X-Ray / MRI Hi Ken! Are you SURE that the hard drives are being affected by any sort of scanning equipment? I've been on numerous business trips where I've taken my laptop (HP Pavilion to be exact, not meant to be an endorsement whatsoever), and it's been through the un-checked baggage x-ray, and the checked baggage x-ray without an issue. I don't think they would radiation harden their consumer machines...but I could be wrong about that. MRI? I thought I was up-to-date about scanning equipment being used in the industry, since we build the stuff that goes into the L3 Communcations machines that you might see in the airports. But I must say, I haven't heard of MRI (Magnetic Resonance Imaging) being used to screen baggage, or cargo. If it were, I would think that it could have great affect on hard drives... Where have you heard that? MRI is useful to look at things non-metallic like human flesh and bones from my limited knowledge. I have read of a story that a child was killed in a room by a MRI machine that was turned on when a oxygen tank in the same room was overlooked and wound-up being sucked into the area where the child was positioned, then sustained fatal injuries from the oxygen bottle. I can't imagine that MRI would be used for baggage or cargo screening. But then again I could be wrong. -Steve Gregory- Experts, We are seeing some kind of damage to the computer (hard drive) going through some kind of scanning (X-Ray/MRI). Does anyone has faced similar problems and if so how it was fixed? Can X-Ray scanning damage the computer hard drive? May be MRI but I am not sure. Any help will be highly appreciated. Re, Ken Patel --------------------------------------------------- Technet Mail List provided as a service by IPC using LISTSERV 1.8e To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL) To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search the archives of previous posts at: http://listserv.ipc.org/archives Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-509-9700 ext.5315 ----------------------------------------------------- --------------------------------------------------- Technet Mail List provided as a service by IPC using LISTSERV 1.8e To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL) To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search the archives of previous posts at: http://listserv.ipc.org/archives Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-509-9700 ext.5315 -----------------------------------------------------