Hi Chris, Good logical thoughts. So I suppose the jobs 'tennis match' between the U.S. and India, Taiwan, China, Korea, Mexico, Guatemala, Indonesia... etc... will just be that... a contest of who's going to score the jobs... we can watch the jobs bounce back and forth like the tennis ball until someone scores... point, game, match... 'Hmmm... Where's that phone number for TruckMasters Driving school?... I might need that...' (a quote from 'Goose' to 'Maverick' - from the movie 'TopGun') Bill Brooks PCB Design Engineer , C.I.D., C.I.I. Tel: (760)597-1500 Ext 3772 Fax: (760)597-1510 -----Original Message----- From: [log in to unmask] [mailto:[log in to unmask]] Sent: Wednesday, March 31, 2004 12:58 PM To: [log in to unmask] Subject: Re: [DC] tech jobs overseas... [mx] My $0.02: I think outsourcing is inevitable. Tech jobs are no different than tennis shoes as far as outsourcing goes. As a spender, you try to get the best bang for your buck. If the 'intangibles' (quality, customer satisfaction, etc.) drive the bottom line down, you won't outsource for long; the job will come back in-house. But if a beancounter can show that 5% of the customer base will go away because they aren't happy speaking to a service rep with an accent, but that overall profits will increase anyway, I'm guessing most companies will choose to maximize profits. (If the average company is that concerned with customer satisfaction, how did these automated phone systems ever make it into virtually every business in America? Press 1 to answer...) Anyway, I agree that some jobs will come back. But they may go away again later as the out-source learns how to deal with the issues that lost them the business. It'll be interesting (like a wreck on the highway is interesting) to see which jobs ultimately show a better pay-off staying in-house and which don't. Some jobs may cycle back and forth forever. Having worked in Big Automotive for the last 20+ years, you see cycles and fads. Matrix management. Centralize, De-centralize, Re-centralize. These guys need to be near the customer - they need to be near the factory - need to be near R&D.... It's just that now the globe is the gameboard instead of the U.S. If you want something (your job) to stay in-house, find a way to quantify the cost of outsourcing-related communication problems, which is what most tech outsourcing problems boil down to, one way or another. Demonstrate why outsourcing will actually drive the bottom line down, not up. Be prepared to make your case repeatedly (every time somebody different comes in anywhere above you in the food chain). Hope that the inevitable test cases prove you right. I do think the best way to survive long-term is to become part of the new process, which will include more and more outsourcing. Someone has to tell them what we want and see if we got what we wanted., etc..... It's all about the money. -Chris (el CID) "Brooks,Bill" <[log in to unmask]> To: [log in to unmask] Sent by: DesignerCouncil cc: <[log in to unmask]> Subject: Re: [DC] tech jobs overseas... 03/31/2004 12:42 PM Please respond to "(Designers Council Forum)"; Please respond to "Brooks,Bill" Good one Mitch, I wonder how much Mr. Fleisher has invested in overseas outsourcing companies... :) If you listen to all the advertisement on AM radio,(which is hard to avoid if you like talk radio), you should have refinanced your home at least 3 times this year, and probably have purchased large quantities of male enhancement drugs and bought gold because it IS going to go up in value... I think what's behind this is that these guys are trying to influence the execs to invest in overseas outsourcing... much like AM radio... if you say it enough people start to believe it... which in itself may also be a sign that there must be some reason why we should be wary of the 'sales pitch'... Bill Brooks PCB Design Engineer , C.I.D., C.I.I. Tel: (760)597-1500 Ext 3772 Fax: (760)597-1510 -----Original Message----- From: Mitch S. Morey [mailto:[log in to unmask]] Sent: Wednesday, March 31, 2004 9:09 AM To: [log in to unmask] Subject: Re: [DC] tech jobs overseas... [mx] > > http://moneycentral.msn.com/content/invest/extra/P79592.asp > Interesting article on tech jobs being sent overseas... > Looks like, after wading through the editorial 'spin'... Back at ya. :) http://techupdate.zdnet.com/techupdate/stories/main/Embrace_offshoring_or_el se.html ----------------------------------------- This email was sent using http://cafemail.pcbcafe.com . ---------------------------------------------------------------------------- ----- DesignerCouncil Mail List provided as a free service by IPC using LISTSERV 1.8d To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF DesignerCouncil. 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