Hi All!

I guess this is one of the downsides of having a buyers market on used assembly equipment, and I do understand how depressed the new equipment market is, but I'm being asked to pay resistration fees in the thousands of dollars, on each machine that I bought on the open market...no matter if we've bought new equipment from the company that is now asking for fees before. Are any of you experiencing this as well?

Without the fees, you won't get any support at all. Was told we could still buy parts, but that the part numbers change all the time, so if I was to order a part out of the manual, they may have that number under a different part, and send that part to me. Once it was received it's ours, and it could not be sent back for credit. Even further, without being registered, they wouldn't tell us what the new part number should be. Feels like you have no choice but to pay the fees.

Again, I understand how bad the market is now, but it seems that I've only experienced "registration fee" stuff in printed circuit assembly equipment. If I go buy a used car, I don't charged a fee to have my car worked on by a factory trained technician, or have to pay a fee to be able to buy OEM replacement parts...

Kinda' stinks if you ask me...

-Steve Gregory-
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