Steve,
et al,
I
think that the charges are probably justified after reading the thread about the
amount of service support needed to take care of a used equipment buyer. This
doesn't mean that I like it.
Maybe
a better way would be for the used equipment dealers to include the registration
fee as part of the cost of the equipment or make the buyer fully aware of those
costs prior to the sale. This way, no surprises. Even with fees, used equipment
is still a bargain.
Another alternative for buyers is to purchase refurbished equipment
directly from the manufacturer.
Bill Kasprzak
Moog Inc, Electronics Process Engineering
Hi All!
I guess this
is one of the downsides of having a buyers market on used assembly
equipment, and I do understand how
depressed the new equipment market is, but I'm being asked to pay resistration
fees in the thousands of dollars, on each machine that I bought on the open
market...no matter if we've bought new equipment from the company that is now
asking for fees before. Are any of you experiencing this as
well?
Without the fees, you won't get any support at all. Was told we
could still buy parts, but that the part numbers change all the time, so if I
was to order a part out of the manual, they may have that number under a
different part, and send that part to me. Once it was received it's ours, and
it could not be sent back for credit. Even further, without being registered,
they wouldn't tell us what the new part number should be. Feels like you have
no choice but to pay the fees.
Again, I understand how bad the market
is now, but it seems that I've only experienced "registration fee" stuff in
printed circuit assembly equipment. If I go buy a used car, I don't charged a
fee to have my car worked on by a factory trained technician, or have to pay a
fee to be able to buy OEM replacement parts...
Kinda' stinks if you ask
me...
-Steve Gregory-
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