Blair A very naive view of what ISO 9000 is all about me thinks. It only proves that a company can follow its written procedures, not that those procedures will result in good quality or even merchandisable goods. ISO9000/2000 should improve this by proving that a company controls its product so that it achieves the customers specification/requirements. Just my little two-pence worth. Richard Brennan Manufacturing Support Manager Health & Safety Manager Aerial Facilities Ltd Aerial House Asheridge Road Chesham Bucks HP5 2QD 01494 777000 Direct line 01494 777052 [log in to unmask] -----Original Message----- From: Blair K. Hogg [mailto:[log in to unmask]] Sent: Thursday, April 03, 2003 2:51 PM To: [log in to unmask] Subject: Re: [TN] Board Shop Audit In my opinion, I think we should take an ISO registration as an indicator that a supplier has a sufficiently sound quality system that no quality audit is required. In the early days of ISO there may have been organizations that installed a system to meet the requirements but did not use it effectively to deliver product of consistently high quality. With global competition increasing most organizations have realized that an effective quality system can help an organization survive. Also, most ISO auditors are interested in helping their clients be a better company, which helps them keep clients. Blair >>> [log in to unmask] 04/03/03 07:58AM >>> About the general (non-technical) quality audit: would it not be sufficient to rely on ISO certificates ? Would the average quality engineer or purchaser do a better job than a specialized ISO9002 auditor ? And isn't a part of the advantage of the ISO-qualification system that there's no need for further quality audits ? Or am I too optimistic about all this ? Daan Terstegge Thales Communications Unclassified mail Personal Website: http://www.smtinfo.net >>> [log in to unmask] 04/02/03 06:39pm >>> There is a difference between a technical audit and a quality audit. In a technical audit, the auditor has to determine if the candidate supplier can perform to the customer's technical requirements, e.g., assess their capabilities. In a quality audit, the auditor looks to whether the candidate supplier produces to an acceptable quality level, has process control, documentation control, calibration control, etc. Frequently these audits are combined, or performed in parallel by different customer representatives. One must also look to see if the candidate supplier has a stable business, has capacity to take on the customer's work, etc. Supplier selection is a complicated issue and my perception is that a lot of organizations don't give it the attention it deserves. Blair Hogg QA Manager GAI-Tronics Corporation ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. 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