----- Original Message -----

From: [log in to unmask]>[log in to unmask]

To: [log in to unmask]>[log in to unmask]

Sent: Wednesday, October 30, 2002 1:56 PM

Subject: Re: [TN] Performance-Based Quality

Randy,

Is it possible to get a copy of this tape?

Rick Howieson

Delta Group Electronics, Inc.

 

-----Original Message-----
From: Randy Bock Sr. [mailto:[log in to unmask]]
Sent: Wednesday, October 30, 2002 11:32 AM
To: [log in to unmask]
Subject: Re: [TN] Performance-Based Quality

If Dr. Juran can express disappointment in ISO because of its lackluster requirements, one should not be afraid to express their opinions.

 

As early as last week at an ASQ Conf I listened to a video tape of Dr. Juran and ( at 98 years young he is as clear in thinking and speaks as you and I)  he expressed disappointment in ISO because it reduces the requirements a company is required to meet, AFTER the same company spent time and effort increasing their own internal requirements.  So, why go to ISO, because the competition is.

 

Anyone who was at the 54th North East Quality Conference in Mystic Connecticut heard the same words I did.   The same sentiment was expressed of the new 6 Sigma program. New name for the same

Cause and Effect Analysis we al have been using for years.

 

Randy

 

 

 

 

 

 

 

----- Original Message -----

From: [log in to unmask]>David Douthit

To: [log in to unmask]>[log in to unmask]

Sent: Wednesday, October 30, 2002 12:39 PM

Subject: [TN] Performance-Based Quality

Here is the web site for a report about what's missing in Performanced-Based Specs .
(Per-Erik forgive me but this should be required reading for everyone!!)

The cost is about $45 US.
It's 74 pages counting the Appendix.

For your information, I have now finished
the report I have been working on regarding how to assure quality of
electronic hardware. It has the title "Performance-based Quality Assurance
of Electronic Hardware". You can find more information about it on
http://www.ivf.se/Elektronik/vi_report_reliability/default.htm.  It is not
published by IVF but you can order it from our website if you want to buy
it.

Per-Erik Tegehall
IVF

Below is one paragraph from a section critical of ISO9000.

Anyone with enough guts to be critical of the ISO process in writing
needs to be read!

David A. Douthit
Manager
LoCan LLC

============================

It is hard to understand why ISO9000 has gained so much attention and
by so many is seen as the panacea for achieving quality. Maybe, in this
era of outsourcing and optimizing of profits, the wish to consider
price only has blurred the view of people. This wish has become so
strong that people see what they want to see and not what they actually do see.
For a buyer, ISO9000 has then become an attractive illusion that would
make it possible to consider price only as long as suppliers have ISO9000
certified quality management systems. Whereas for a manufacturer,
it offers the illusion that quality can be bought and implemented with
a comparatively low price without any real understanding of what
is required for achieving quality, a quick fix. The similarity with
the fairy-tail "The Emperor's New Clothes" by H. C. Andersen
is striking.
 
 
 
 
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