I really do not know.  I will check around and let ya know.  You may want to contact Nick Squegilla 
at 1-877-767-8796
or
Jay Patel  Chairman NE Quality Council
One Sunny Hill Drive
Oxford, MA 01540


Randy

  ----- Original Message ----- 
  From: [log in to unmask] 
  To: [log in to unmask] 
  Sent: Wednesday, October 30, 2002 1:56 PM
  Subject: Re: [TN] Performance-Based Quality


  Randy,
  Is it possible to get a copy of this tape?
  Rick Howieson
  Delta Group Electronics, Inc.
   
    -----Original Message-----
    From: Randy Bock Sr. [mailto:[log in to unmask]]
    Sent: Wednesday, October 30, 2002 11:32 AM
    To: [log in to unmask]
    Subject: Re: [TN] Performance-Based Quality


    If Dr. Juran can express disappointment in ISO because of its lackluster requirements, one should not be afraid to express their opinions.

    As early as last week at an ASQ Conf I listened to a video tape of Dr. Juran and ( at 98 years young he is as clear in thinking and speaks as you and I)  he expressed disappointment in ISO because it reduces the requirements a company is required to meet, AFTER the same company spent time and effort increasing their own internal requirements.  So, why go to ISO, because the competition is.
     
    Anyone who was at the 54th North East Quality Conference in Mystic Connecticut heard the same words I did.   The same sentiment was expressed of the new 6 Sigma program. New name for the same 
    Cause and Effect Analysis we al have been using for years.

    Randy







      ----- Original Message ----- 
      From: David Douthit 
      To: [log in to unmask] 
      Sent: Wednesday, October 30, 2002 12:39 PM
      Subject: [TN] Performance-Based Quality


      Here is the web site for a report about what's missing in Performanced-Based Specs . 
      (Per-Erik forgive me but this should be required reading for everyone!!) 
      The cost is about $45 US. 
      It's 74 pages counting the Appendix. 

      For your information, I have now finished 
      the report I have been working on regarding how to assure quality of 
      electronic hardware. It has the title "Performance-based Quality Assurance 
      of Electronic Hardware". You can find more information about it on 
      http://www.ivf.se/Elektronik/vi_report_reliability/default.htm.  It is not 
      published by IVF but you can order it from our website if you want to buy 
      it. 

      Per-Erik Tegehall 
      IVF 

      Below is one paragraph from a section critical of ISO9000. 

      Anyone with enough guts to be critical of the ISO process in writing 
      needs to be read! 

      David A. Douthit 
      Manager 
      LoCan LLC 

      ============================ 

      It is hard to understand why ISO9000 has gained so much attention and 
      by so many is seen as the panacea for achieving quality. Maybe, in this 
      era of outsourcing and optimizing of profits, the wish to consider 
      price only has blurred the view of people. This wish has become so 
      strong that people see what they want to see and not what they actually do see. 
      For a buyer, ISO9000 has then become an attractive illusion that would 
      make it possible to consider price only as long as suppliers have ISO9000 
      certified quality management systems. Whereas for a manufacturer, 
      it offers the illusion that quality can be bought and implemented with 
      a comparatively low price without any real understanding of what 
      is required for achieving quality, a quick fix. The similarity with 
      the fairy-tail "The Emperor's New Clothes" by H. C. Andersen 
      is striking. 
        
        
        
        
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