In my opinion it's not the standard that would be to blame...but the application of the standard... The ISO standard is simply a guide, as such there are many ways for a company to apply it...some companies do so with success, some without, some do so for marketing, some from coercion by customers. I don't see the standard changing to more "relaxed" requirements, just relaxed methods of verifying conformance...sort of like saying...you're the 'responsible' person...be responsible...

Franklin
  ----- Original Message ----- 
  From: Randy Bock Sr. 
  To: [log in to unmask] 
  Sent: Wednesday, October 30, 2002 12:31 PM
  Subject: Re: [TN] Performance-Based Quality


  If Dr. Juran can express disappointment in ISO because of its lackluster requirements, one should not be afraid to express their opinions.

  As early as last week at an ASQ Conf I listened to a video tape of Dr. Juran and ( at 98 years young he is as clear in thinking and speaks as you and I)  he expressed disappointment in ISO because it reduces the requirements a company is required to meet, AFTER the same company spent time and effort increasing their own internal requirements.  So, why go to ISO, because the competition is.

  Anyone who was at the 54th North East Quality Conference in Mystic Connecticut heard the same words I did.   The same sentiment was expressed of the new 6 Sigma program. New name for the same 
  Cause and Effect Analysis we al have been using for years.

  Randy







    ----- Original Message ----- 
    From: David Douthit 
    To: [log in to unmask] 
    Sent: Wednesday, October 30, 2002 12:39 PM
    Subject: [TN] Performance-Based Quality


    Here is the web site for a report about what's missing in Performanced-Based Specs . 
    (Per-Erik forgive me but this should be required reading for everyone!!) 
    The cost is about $45 US. 
    It's 74 pages counting the Appendix. 

    For your information, I have now finished 
    the report I have been working on regarding how to assure quality of 
    electronic hardware. It has the title "Performance-based Quality Assurance 
    of Electronic Hardware". You can find more information about it on 
    http://www.ivf.se/Elektronik/vi_report_reliability/default.htm.  It is not 
    published by IVF but you can order it from our website if you want to buy 
    it. 

    Per-Erik Tegehall 
    IVF 

    Below is one paragraph from a section critical of ISO9000. 

    Anyone with enough guts to be critical of the ISO process in writing 
    needs to be read! 

    David A. Douthit 
    Manager 
    LoCan LLC 

    ============================ 

    It is hard to understand why ISO9000 has gained so much attention and 
    by so many is seen as the panacea for achieving quality. Maybe, in this 
    era of outsourcing and optimizing of profits, the wish to consider 
    price only has blurred the view of people. This wish has become so 
    strong that people see what they want to see and not what they actually do see. 
    For a buyer, ISO9000 has then become an attractive illusion that would 
    make it possible to consider price only as long as suppliers have ISO9000 
    certified quality management systems. Whereas for a manufacturer, 
    it offers the illusion that quality can be bought and implemented with 
    a comparatively low price without any real understanding of what 
    is required for achieving quality, a quick fix. The similarity with 
    the fairy-tail "The Emperor's New Clothes" by H. C. Andersen 
    is striking. 
      
      
      
      
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