Steve - Unfortunately, you are not alone. A current client of mine is having to wait weeks just to get feeders for a system that is less than 3 years old. Ed Valentine Electronics Manufacturing Solutions 8612 Mourning Dove Road, Raleigh, NC 27615 Phone: (919) 270-5145, Fax: (919) 847-9971 Email: [log in to unmask] Website: http://www.ems-consulting.com ----- Original Message ----- From: <[log in to unmask]> To: <[log in to unmask]> Sent: Thursday, March 14, 2002 6:58 PM Subject: [TN] Machine part availability... > This is a vent sort of, and a question... > > Is it just me, or do others find that when they call the parts department of > a automation company to order a replacement part for one of their machines, > always find that there's lead time involved? > > When approached for you to buy their equipment it is always stated that you > will be technically supported 24/7, and that spares are always a fed-ex > overnight away. But when it comes down to reality, that's more often than not > the exception, rather than the rule... > > I'm not singling out Assemblion, but I experience this situation across the > board with all our machines...the situation seems to have gotten worse over > the past couple of years... > > Am I the only one experiencing this? > > -Steve Gregory- > > -------------------------------------------------------------------------- ------- > Technet Mail List provided as a free service by IPC using LISTSERV 1.8d > To unsubscribe, send a message to [log in to unmask] with following text in > the BODY (NOT the subject field): SIGNOFF Technet > To temporarily halt delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL > To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest > Search previous postings at: www.ipc.org > On-Line Resources & Databases > E-mail Archives > Please visit IPC web site http://www.ipc.org/html/forum.htm for additional > information, or contact Keach Sasamori at [log in to unmask] or 847-509-9700 ext.5315 > -------------------------------------------------------------------------- ------- --------------------------------------------------------------------------------- Technet Mail List provided as a free service by IPC using LISTSERV 1.8d To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search previous postings at: www.ipc.org > On-Line Resources & Databases > E-mail Archives Please visit IPC web site http://www.ipc.org/html/forum.htm for additional information, or contact Keach Sasamori at [log in to unmask] or 847-509-9700 ext.5315 ---------------------------------------------------------------------------------