I'm still a bit confused. Management is the ultimate control, from a
business point I define it as getting people to do what I want them to do
with a minimum of effort on my part. Hopefully they will enjoy the whole
thing. As an effective manager I should be able to function in any position
that reports to them (although not as well since a good manager hires people
more knowable than they are), to me this implies at least a rudimentary
understanding of the processes and their control.

Could be if more management folks operated like this we wouldn't be having
some of the discussions I have been reading. When management distances
themselves from the process they start to focus on the bottom line, say good
bye to cognate thought, the $$ blind you.

The happiest I have ever been was working for a company whose owner knew how
to run the UPS software.

Dan

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