Dan, That's the two by four I needed between the eyes. Sure agree you must have control before you can manage. The paradox is you must have management before you can have control. Remember the old business principles: Plan, Organize, Staff, Direct, Control. I meant, I don't want to control anything or anyone. I do want to know a process is in control so it can be MANAGED, from that point, by responsible individuals capable of being directed so management is satisfied up and down, or across, the playing field. That make any sense to you? Earl --------------------------------------------------------------------------------- Technet Mail List provided as a free service by IPC using LISTSERV 1.8d To unsubscribe, send a message to [log in to unmask] with following text in the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL To recieve ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest Search previous postings at: www.ipc.org > On-Line Resources & Databases > E-mail Archives Please visit IPC web site (http://www.ipc.org/html/forum.htm) for additional information, or contact Keach Sasamori at [log in to unmask] or 847-509-9700 ext.5315 ---------------------------------------------------------------------------------