Monitor and control our processes, to ensure that variation is reduced.
Basically, the process controls we have in place, I am told, will satisfy our customer (so far, so good). If our customer requires demonstration of end product reliability, then we will proceed down that path.
Howard Watson
Howard,
It would be interesting to understand how you demonstrate your end product reliability.
Regards, Graham Naisbitt
[log in to unmask]
www.concoat.co.uk
Concoat Limited
Alasan House, Albany Park
CAMBERLEY GU16 7PH UK
Phone: +44 (0)1276 691100
Fax: +44 (0)1276 691227
Mobile: +44 (0)79 6858 2121
-----Original Message-----
From: TechNet [mailto:[log in to unmask]]On Behalf Of Howard Watson
Sent: Tuesday, February 20, 2001 08:27
To: [log in to unmask]
Subject: Re: [TN] Washing of no-clean
You guys are right on target here. We have a major customer who is world leader in the heavy vehicle industry, and they were (and I think still are) very skeptical of our no-clean process (we also use Multicore paste). We have taken great strides to convince the customer that the no-clean process meets all industry specifications, and we have set up process controls to prove it. We hired a very high ranking consultant to set us on the right track with our customer. The consultant strongly advises against cleaning the "no-clean" flux. The alternative, to do the job correctly, would have been a $250,000 investment for a cleaning system.
Howard Watson
I was hoping someone would say what Brian has here, on behalf of
manufacturers. If you want something more than conformance to our
standard, 610 class 2 product, tell us you want it up front and be prepared
to pay for it. This business is not a philanthropic enterprise. It may be
advisable to give some free advice in this area, however, by telling the
customer he may be wasting his money.
Lou Hart
-----Original Message-----
From: Brian Ellis [SMTP:[log in to unmask]]
Sent: Tuesday, February 20, 2001 9:21 AM
To: [log in to unmask]
Subject: Re: [TN] Washing of no-clean
Ioan
Well, if they want it clean, they will have to pay for it, n'est-ce-pas?
If they don't want to pay, the corollary is that they should put up with
the minimal residues from a good low-solids, "no-clean" flux/paste.
If you buy a car and want to enhance its appearance with "speed-stripes"
or a spoiler, do you think your supplier will do it for free?
Brian
"Tempea, Ioan" wrote:
>
> Sorry for the missing details.
>
> The product is regular office equipment, so not a demanding one. The
request
> for cleanliness is purely aesthetical.
>
> By the way, no premium involved. They want it clean and that's it.
>
> Regards,
> Ioan
>
> > -----Original Message-----
> > From: Brian Ellis [SMTP:[log in to unmask]]
> > Sent: Tuesday, February 20, 2001 2:31 AM
> > To: TechNet E-Mail Forum.; Tempea, Ioan
> > Subject: Re: [TN] Washing of no-clean
> >
> > Ioan
> >
> > Whoa! Be careful here. If your clients are wanting cleaning, there is a
> > reason why they are willing to pay a premium. What is it? If it is
> > purely for aesthetics, then no great deal. If it is for technical
> > reasons, what degree of cleanliness is required? What is the end-use
> > application? If it is critical, then you must do the job properly and
it
> > would be unlikely a bench-top system would give adequate results, at
> > least without multiple stages and excellent process control.
> >
> > Please let us know more.
> >
> > Brian
> >
> > "Tempea, Ioan" wrote:
> > >
> > > Hi technos,
> > >
> > > I need your expertise again.
> > >
> > > We are on no-clean and newer clients ask us to clean the residue. I
need
> > to
> > > know if any equipment exists to do this job, except for the big
washers.
> > I'm
> > > thinking of a small (table top) tank, followed by some drying thing.
> > > Then, is the simple dipping of the board enough to wash away the
> > residue, or
> > > some agitating action is needed?
> > >
> > > We are on X33 flux from Multicore and I think I can get from them the
> > right
> > > substance that would do the cleaning. However, if you happen to have
> > > suggestions...
> > >
> > > Thank you,
> > > Ioan
> > >
> > >
> >
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