Hi Everyone again

I want to say thank you all very much.
I passed all of the information on to management.
They have informed me that they have pinned down the problem.
And are now working on resolving the issue.
I received  detailed information that was helpful
in the evaluation of the real problem.
My involvement  with this particular issue was gathering of information. 
 thanks to you ( all the technet who replied )
I can through.

Again I thank you
Nancy
 

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