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August 1999

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Subject:
From:
Hinners Hans CIV WRALC/LYPME <[log in to unmask]>
Reply To:
TechNet E-Mail Forum.
Date:
Thu, 26 Aug 1999 21:29:27 -0000
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        Hey Dave,

        Our goal for quality and turnaround/delivery time are 100%.
        The customer shouldn't expect anything less.

        The trick is creating the system, procedures and mindset that it
happens everyday, naturally.
        I may not know the exact path to get there but it starts with the
expectation that it's possible.

        Let me know off list if you (or anybody else) wants to discuss in
more detail.

        Hans

        Air Force Material Command - We keep them flying!
        ~~~~~~~~
        Hans M. Hinners                                 WR-ALC/LYPME Bldg.
640
        Materials Engineer                                      380 Second
Street, Suite 104
        Manufacturing Eng. Sec.                         Robins AFB GA
31098-1638
        912-926-1970 (Voice) 468 - 1970 (DSN)   912-926-7974 (Fax)
        [log in to unmask]


> Technetters,
>
> I have a question for the CAM people.  Within your organization, what are
> your quality and turnaround goals?  I realize that everyone aspires for
> 100% quality and 100% on time delivery, but what are the realistic levels
> that you have set for your company?
>
> Thanks,
> Dave Roesler
> TRI-C Design
>

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