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June 1999

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Subject:
From:
Bill Davis <[log in to unmask]>
Reply To:
"TechNet E-Mail Forum." <[log in to unmask]>, Bill Davis" <[log in to unmask]>
Date:
Mon, 7 Jun 1999 08:39:00 -0700
Content-Type:
text/plain
Parts/Attachments:
text/plain (155 lines)
Bill- Graham. et al, make some very good points. If you feel so inclined
to expound on your experiences, might I recommend the lawyer's writ: you
cannot be sued for the truth. Rather than placing subjectiveness (such
words as "I" are not allowed), merely state the facts and let the forum
draw their own conclusions. Who knows- one man's frustration is
another's fantasy...

                Bill Davis,
                Sr. Scientist,
                (408)-325-7868
                [log in to unmask]




-----Original Message-----
From: Graham Naisbitt [mailto:[log in to unmask]]
Sent: Sunday, June 06, 1999 8:52 AM
To: [log in to unmask]
Subject: Re: [TN] : Ramifications


Bill,

I can sympathise with you and appreciate your frustration.

However, I REALLY think people should approach naming names with EXTREME
caution. Jack, you should note this too!

You leave yourself wide open for a legal writ being served for
libellous/slanderous statements.

You know there are some folks who make a fortune out of a bad product.
Known
by some as the Evil Empire based in Seattle? Do you get my drift?

Steve makes a fair comment that sometimes even the best of us come
unstuck
for reasons/circumstance beyond our control.

I takes years to build a good reputation and 10 minutes to lose it. If
you've got a real good case, take it to the top, it usually yields
excellent
results - 'cos we know the truth of this statement!

Regards, Graham Naisbitt

[log in to unmask]

Concoat Limited
Alasan House, Albany Park      Phone +44 (0) 1276 691100
CAMBERLEY GU15 2PL UK     Fax       +44 (0) 1276 691227
----- Original Message -----
From: Kasprzak, Bill (esd) US <[log in to unmask]>
To: <[log in to unmask]>
Sent: 05 June 1999 16:39
Subject: [TN] : Ramifications


>To all 'netters:
>
>Thanks for all the responses and assistance regarding my request for
sources
>for picture frame pallets. I really appreciate it !
>
>I would like some inputs and advice from the Tech-Net community at
large.
>
>Consider the following:
>
>I recently purchased a piece of electronic manufacturing process
equipment.
>The cost of the item was between $10 - $30 K. I would like to inform
the
>community about the very poor service and technical support from the
>manufacturer and sales rep. The intent of disclosing this kind of
>information is to inform others who may be considering a similar
purchase
to
>be aware of these shortcomings when purchasing this item.
>
>This is not a "single event" occurrance, this is month after month of
not
>responding to e-mails, faxes, and phone calls. I am frustrated beyond
>tolerable limits.
>
>What then are the risks disclosing this kind of information on this
forum?
>Is it important for us to share bad experiences with the hope that
perhaps
>corrective action from the offending party may take place if disclosure
>results in "lost sales"? Maybe this is not the right place for this?
>
>Your thoughts and comments are welcomed.
>
>Bill Kasprzak
>Moog Inc.
>
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