I HAVE ONLY HEARD OF REPLACING THE BAD PRODUCT UNLESS YOU HAVE AGREED ON
SOMETHING DIFFERENT BEFORE

On Thu, 20 Nov 1997, Tri-C Dave Roesler wrote:

> I have an industry question for you.
>
> When you produce bad product (i.e. circuits, design, artwork, etc.) for
> your customer, what are you liable for?  Are you only liable to replace the
> bad product or are you being pressured
> to pay for loss of revenue or damages from your customer?
>
> In discussions with one of our customers, they seem to think that the
> industry is heading in the direction of vendors paying for not only their
> mistakes but also sharing in
> the costs of the results of some of their mistakes.  I am trying to
> determine if this is specific to a particular market segment, a trend in
> the industry in general or a misconception on their part.
>
> Dave Roesler
> TRI-C Design, Inc.
>
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