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August 2013

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Subject:
From:
Brian Ellis <[log in to unmask]>
Reply To:
TechNet E-Mail Forum <[log in to unmask]>, Brian Ellis <[log in to unmask]>
Date:
Sat, 17 Aug 2013 13:57:48 +0300
Content-Type:
text/plain
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text/plain (52 lines)
[rant]

May I please make an appeal (once again) to Technet users to manage the 
way they use it?

When a new subject is started, it should be the start of a new thread, 
by using the Write (or New Message etc.) button on your e-mail client.

When replying or adding to any thread, please use Reply or Reply All, as 
appropriate. Do NOT start a new thread relative to the same subject.

Above all, do not start a new thread by using either Reply button. This 
is a cardinal error because the ideal person to reply to your question 
may be ignoring the thread you have replied to, because it is not 
interesting to him.

Some recent examples:

On 13 August, the thread 'Refreshment' was started, with 11 correctly 
replied messages posted, nested 4 deep. On the same day, someone started 
a new thread, 'Re: [TN] Refreshment (NTC rant)' with 15 replies, of 
which the last 3 had the subject '[TN] Flux Type', probably largely 
unread as they were tacked on as a reply to an earlier thread. On 14 
Aug, four new threads were started on the same subject, by people not 
using the Reply buttons. 2 of these were isolated messages without 
replies. 2 of them were actually the start of new threads, one with a 
chain of 7 replies nested 5 deep. The other had 4 replies nested 2 deep. 
To add insult to injury, on the 15th Aug someone started a new thread 
'Re: [TN] NTC again [TN] Refreshment (NTC rant continues)' which had 
only one reply. Then, on the same day, someone had the brilliant idea of 
starting yet another thread with the same title, instead of replying. 
This had 17 replies. nested 4 deep, of which 5 were entitled '[TN] Fiber 
optic borescope' which were totally irrelevant and wouldn't be  seen by 
anyone bored (no pun intended) reading the 'Refreshment' rants.

I'm sorry, guys and gals, this is totally chaotic. If, as I strongly 
recommend, you use a threading layout in your e-mail client, you will 
see a plurality of threads on a given subject. If there are threads you 
don't read, you may miss new threads embedded in the old ones. OTOH, if 
you don't use a threading layout, all the messages will be visible in 
chronological order, with all the subjects mixed up willy-nilly. In this 
case, there is no way you can ascribe a response to a given message and 
not to one with several messages in between. This makes it contextually 
impossible to follow a Q&A series and it would often become gobbledegook.

[/rant]

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