Clearly they are not handing out brains based on the following story  
about their black boxes.

http://news.moneycentral.msn.com/provider/providerarticle.aspx?feed=AP&date=20100304&id=11201487

Bob Landman
H&L Instruments, LLC

Sent from my iPhone

On Mar 5, 2010, at 11:55 AM, Gregg Owens <[log in to unmask]> wrote:

> Is Toyota's PR firm handing out guns lately? Everything they do in  
> recent days they seem to be shooting themselves in the foot. They  
> are running out of feet. Someone give them gun safety classes. It's  
> painful to watch a company so respected for so long fall on their  
> face so hard. I remember the days when I was introduced to lean mfg  
> using the Toyota Production System. Shows what happens when you take  
> your eye off the proverbial ball.
>
> Gregg Owens
> Technical Writer - Avionics
> Space Exploration Technologies Corporation
> (310) 363-6533
>
>
> -----Original Message-----
> From: TechNet [mailto:[log in to unmask]] On Behalf Of Ken Bloomquist
> Sent: Friday, March 05, 2010 8:14 AM
> To: [log in to unmask]
> Subject: Re: [TN] More on Toyota
>
> One more quick Toyota story, it's Friday.
>
> I have a 1999 Toyota Sienna and two months out of warranty the power  
> sliding
> door quit working. I took it to the shop and after telling me it was  
> going
> to cost $1,200 to replace the "computer" (read circuit board) I called
> Toyota and asked them if they would honor the warranty since this  
> was a
> common problem with other Toyota's. They asked me if I owned or ever  
> owned
> any other Toyota's. I told them "no this is my first" to which they  
> replied,
> "We'd fix it but since you are not a 'loyal' Toyota customer we  
> won't".
> How's that for great customer service and image building?
>
> This is the last Toyota I'll ever own because I REALLY am not a "loyal
> customer" or at least I'm not now.
>
> Happy Friday ;-)
>
> KennyB
>
> -----Original Message-----
> From: Croslin, Robert [mailto:[log in to unmask]]
> Sent: Friday, March 05, 2010 8:09 AM
> To: [log in to unmask]
> Subject: Re: [TN] More on Toyota
>
> In early 2006, we lemon-lawed our 2005 ES330 Lexus for Unintended
> Acceleration.  Toyota put us through hell.  After going through the
> arbitration process in which they denied the claim, I began the actual
> LL process with the state of Florida.  Within hours, Toyota was in  
> touch
> with us and we settled on replacement with a 2007 ES350, so the actual
> LL process was never completed.   At the handover, they then told me  
> the
> car would be quarantined , sent to Jacksonville and disassembled to  
> find
> the problem.  "You guys just spent months denying a problem and now
> you're going to tear the car apart looking for it?"  All my filings,
> including one with the NHSTA who never responded, were for Unintended
> Acceleration due to Sensor and ECM Malfunction" and documented with
> cause and effect schematics.
>
> To date, the replacement ES350 has been the best car we've ever owned
> and they were so aggressive in stopping the LL process with the state,
> that we actually came out way, way ahead financially on the  
> transaction.
> Here's some other links, including the letter from the house
> subcommittee, a schematic on their throttle, and a related story on  
> how
> Ford used similar techniques with the Pinto years ago.  Enjoy
>
> Bob Croslin
> The Nielsen Company
>
> House Subcommittee Letter
> http://energycommerce.house.gov/Press_111/20100222/lentz_letter_2010_2_2
> 2.pdf
>
> Bnet link
> http://blogs.bnet.com/business-news/?p=175&tag=nl.e713
>
> Pinto Study
> http://motherjones.com/politics/1977/09/pinto-madness?page=1
>
>
>
>
>
> ______________________________________________________________________
> This email has been scanned by the MessageLabs Email Security System.
> For more information please contact helpdesk at x2960 or [log in to unmask]
> ______________________________________________________________________
>
> ---------------------------------------------------
> Technet Mail List provided as a service by IPC using LISTSERV 15.0
> To unsubscribe, send a message to [log in to unmask] with following  
> text in
> the BODY (NOT the subject field): SIGNOFF Technet
> To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask] 
> : SET Technet NOMAIL or (MAIL)
> To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask] 
> : SET Technet Digest
> Search the archives of previous posts at: http://listserv.ipc.org/archives
> Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 
>  for additional information, or contact Keach Sasamori at [log in to unmask] 
>  or 847-615-7100 ext.2815
> -----------------------------------------------------
>
> ______________________________________________________________________
> This email has been scanned by the MessageLabs Email Security System.
> For more information please contact helpdesk at x2960 or [log in to unmask]
> ______________________________________________________________________
>
> ---------------------------------------------------
> Technet Mail List provided as a service by IPC using LISTSERV 15.0
> To unsubscribe, send a message to [log in to unmask] with following  
> text in
> the BODY (NOT the subject field): SIGNOFF Technet
> To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask] 
> : SET Technet NOMAIL or (MAIL)
> To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask] 
> : SET Technet Digest
> Search the archives of previous posts at: http://listserv.ipc.org/archives
> Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 
>  for additional information, or contact Keach Sasamori at [log in to unmask] 
>  or 847-615-7100 ext.2815
> -----------------------------------------------------
>


______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please contact helpdesk at x2960 or [log in to unmask] 
______________________________________________________________________

---------------------------------------------------
Technet Mail List provided as a service by IPC using LISTSERV 15.0
To unsubscribe, send a message to [log in to unmask] with following text in
the BODY (NOT the subject field): SIGNOFF Technet
To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL)
To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest
Search the archives of previous posts at: http://listserv.ipc.org/archives
Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-615-7100 ext.2815
-----------------------------------------------------