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March 2010

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Subject:
From:
Bob Landman <[log in to unmask]>
Reply To:
Bob Landman <[log in to unmask]>
Date:
Wed, 24 Mar 2010 09:39:52 -0400
Content-Type:
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text/plain (206 lines)
John,

It just gets more strange as time passes by...  This just in.... 
(note this is for a 2002 Camry)

http://www.upi.com/Top_News/US/2010/03/23/Toyota-memo-points-to-electronics-not-mats/UPI-30591269345884/

Toyota memo points to electronics not mats

Maybe they should have installed a WD40 IV drip in your friends daughter's car? ;-)

Bob Landman
H&L Instruments,LLC 

-----Original Message-----
From: TechNet [mailto:[log in to unmask]] On Behalf Of John Goulet
Sent: Tuesday, March 23, 2010 4:31 PM
To: [log in to unmask]
Subject: Re: [TN] More on Toyota

Interesting story. My Friends daughter has a 2002 Toyota that has has an accerator problem. It is not on the recall list since it is 2002.
The Toyota dealer sprays the cables with WD40 and sends her om her way each time.

----- Original Message -----
From: Bob Landman
To: [log in to unmask]
Sent: Fri, 5 Mar 2010 19:03:31 +0000 (UTC)
Subject: Re: [TN] More on Toyota

Clearly they are not handing out brains based on the following story about their black boxes.

http://news.moneycentral.msn.com/provider/providerarticle.aspx?feed=AP&date=20100304&id=11201487

Bob Landman
H&L Instruments, LLC

Sent from my iPhone

On Mar 5, 2010, at 11:55 AM, Gregg Owens wrote:

> Is Toyota's PR firm handing out guns lately? Everything they do in 
> recent days they seem to be shooting themselves in the foot. They are 
> running out of feet. Someone give them gun safety classes. It's 
> painful to watch a company so respected for so long fall on their face 
> so hard. I remember the days when I was introduced to lean mfg using 
> the Toyota Production System. Shows what happens when you take your 
> eye off the proverbial ball.
>
> Gregg Owens
> Technical Writer - Avionics
> Space Exploration Technologies Corporation
> (310) 363-6533
>
>
> -----Original Message-----
> From: TechNet [mailto:[log in to unmask]] On Behalf Of Ken Bloomquist
> Sent: Friday, March 05, 2010 8:14 AM
> To: [log in to unmask]
> Subject: Re: [TN] More on Toyota
>
> One more quick Toyota story, it's Friday.
>
> I have a 1999 Toyota Sienna and two months out of warranty the power 
> sliding door quit working. I took it to the shop and after telling me 
> it was going to cost $1,200 to replace the "computer" (read circuit 
> board) I called Toyota and asked them if they would honor the warranty 
> since this was a common problem with other Toyota's. They asked me if 
> I owned or ever owned any other Toyota's. I told them "no this is my 
> first" to which they replied, "We'd fix it but since you are not a 
> 'loyal' Toyota customer we won't".
> How's that for great customer service and image building?
>
> This is the last Toyota I'll ever own because I REALLY am not a "loyal 
> customer" or at least I'm not now.
>
> Happy Friday ;-)
>
> KennyB
>
> -----Original Message-----
> From: Croslin, Robert [mailto:[log in to unmask]]
> Sent: Friday, March 05, 2010 8:09 AM
> To: [log in to unmask]
> Subject: Re: [TN] More on Toyota
>
> In early 2006, we lemon-lawed our 2005 ES330 Lexus for Unintended 
> Acceleration.  Toyota put us through hell.  After going through the 
> arbitration process in which they denied the claim, I began the actual 
> LL process with the state of Florida.  Within hours, Toyota was in 
> touch with us and we settled on replacement with a 2007 ES350, so the 
> actual
> LL process was never completed.   At the handover, they then told me  
> the
> car would be quarantined , sent to Jacksonville and disassembled to 
> find the problem.  "You guys just spent months denying a problem and 
> now you're going to tear the car apart looking for it?"  All my 
> filings, including one with the NHSTA who never responded, were for 
> Unintended Acceleration due to Sensor and ECM Malfunction" and 
> documented with cause and effect schematics.
>
> To date, the replacement ES350 has been the best car we've ever owned 
> and they were so aggressive in stopping the LL process with the state, 
> that we actually came out way, way ahead financially on the 
> transaction.
> Here's some other links, including the letter from the house 
> subcommittee, a schematic on their throttle, and a related story on 
> how Ford used similar techniques with the Pinto years ago.  Enjoy
>
> Bob Croslin
> The Nielsen Company
>
> House Subcommittee Letter
> http://energycommerce.house.gov/Press_111/20100222/lentz_letter_2010_2
> _2
> 2.pdf
>
> Bnet link
> http://blogs.bnet.com/business-news/?p=175&tag=nl.e713
>
> Pinto Study
> http://motherjones.com/politics/1977/09/pinto-madness?page=1
>
>
>
>
>
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