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June 2008

TGAsia@IPC.ORG
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TGAsia <[log in to unmask]>
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Asia Committe Task Group Forum <[log in to unmask]>, sungaixian_007 <[log in to unmask]>
Date:
Fri, 27 Jun 2008 09:40:17 +0800
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Asia Committe Task Group Forum <[log in to unmask]>, 周利文 <[log in to unmask]>
Subject:
答复: [TGA] 请教8D中的4W1H问题
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周利文 <[log in to unmask]>
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本身就是:5W1H









-----邮件原件-----

发件人: TGAsia [mailto:[log in to unmask]] 代表 sungaixian_007

发送时间: 2008年6月27日 9:39

收件人: [log in to unmask]

主题: [TGA] 请教8D中的4W1H问题





 ALL:

请教一个问题,我们在同客户交流8D的写法时通常会发现两种4W1H的说法

1.  WHO  WHEN WHERE WHAT  HOW

2.  WHY  WHEN WHERE WHAT  HOW

问题在于一个差别是WHO 还是WHY?到底哪种说法是标准的,或者说是更贴切的.网上的说法也同样有差别.有没有什么标准定义?

非常谢谢!









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