While the assemblies that we build aren't ours, we still warranty what we build the same whether it's lead-free or not. Our standard warranty is 1-year for workmanship defects.
You want to see what Microsoft's interim fix for the xbox "Red Rings of Death" is? Here's a photo of the system board prior to the issue:
http://tinyurl.com/ywskzr
Now here's a picture of the system board after their fix:
http://tinyurl.com/242zhj
You'll notice that they've epoxied the CPU and GPU down to the PCB in a attempt to prevent the BGA solder joints from fracturing when the xbox is powered (heated) up:
http://tinyurl.com/22jam7
http://tinyurl.com/2het2u
Makes me want to go right out and buy one.
You have to remember, there's a reason why this stuff is considered Class-1 electronics...it only has to work once.
Steve
-----Original Message-----
From: TechNet [mailto:[log in to unmask]] On Behalf Of John Burke
Sent: Monday, September 17, 2007 3:11 PM
To: [log in to unmask]
Subject: Re: [TN] Lead-Free Warranty
Of course there is the Microsoft Xbox approach - extend the warranty to three years and drop $3 billion in the process..................8-)
But in the main I do not see any changes in warranty T's and C's for products.
John
John Burke
(408) 515 4992
-----Original Message-----
From: TechNet [mailto:[log in to unmask]] On Behalf Of Kane, Amol (349)
Sent: Monday, September 17, 2007 12:46 PM
To: [log in to unmask]
Subject: [TN] Lead-Free Warranty
Fellow Technetters,
I know this is a sensitive subject, but how are ppl dealing with warranties on LF assemblies?? Same, or lower than SnPb assemblies? I want to do a sanity check on our warranty to ensure we are neither too soft or too harsh....any responses (online or offline) will be greatly appreciated.
Thanks in advance,
Amol
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