Hi Joe!

I agree with most everything Dale said except I wouldn't give them the
boards at a reduced cost. If they didn't state in the PO to leave them
off, then they eat the boards.

I for one, expect to see a vendor logo on the boards somewhere for
traceability. I work for a contract assembly company and we deal with
several board shops. I like being able to see who made the fab when I
pick them up if something starts going south on the production floor.

We build assemblies for numerous companies, and there hasn't been one
that has ever said that they didn't want the fab shop logo on their
boards...

Steve Gregory 

-----Original Message-----
From: TechNet [mailto:[log in to unmask]] On Behalf Of Dale Ritzen
Sent: Friday, June 22, 2007 8:49 AM
To: [log in to unmask]
Subject: Re: [TN] Vendor Markings

The old phrase "buyer beware" comes to mind...
If the customer did NOT specify "no logo" on their PO, then you have
every right to ask them to eat the product. Now, that might not sit well
with the customer, so a little finesse might be in order here. However,
you have a common process of placing logo, UL E file number, UL 94
flammability rating, etc. on each board. In your initial conversations
with the customer was this mentioned or at least discussed with the
customer? It was at that time that this should have been decided. It's
the old ISO 9001:2000 "meet customer expectations - or change them up
front" philosophy. 

Bottom line: If the customer's PO did not specifically state that you
leave off your logo, UL flammability rating, etc. then you would follow
your normal practice to add them for traceability. I would think that in
the long run (with traceability being high on everyone's list these
days), the customer would expect this type of info to be added. As long
as you don't splash your company name across the board so there might be
a mix up in whose product it eventually is... yours or theirs.

I think your customer just bought those 5 lots of boards. You might
offer a reduced cost for them, but make sure you get the customer's
expectations nailed down before the product is in their hands.

Dale Ritzen
Quality Manager
Austin Manufacturing Services

-----Original Message-----
From: Joe Hughes [mailto:[log in to unmask]]
Sent: Friday, June 22, 2007 8:37 AM
To: [log in to unmask]
Subject: [TN] Vendor Markings


I'm interested in opinions regarding Vendor Markings.  If a fabrication
drawing is silent regarding vendor markings, is it acceptable to apply
the fabricators UL logo?  We have a customer that is angry we applied
our logo.
However, we feel we need to apply our logo for our own traceability and
ability to do failure analysis should the boards ever be in question.  

We have had several occasions where our customers return boards we
didn't build.  It obviously is easy when we can show them the logo is
not ours, but it gets difficult when there are no logos on the board.

They'd like us to rebuild 5 lots of boards due to not asking them if it
was acceptable to apply our vendor id.  

Should the fabricator be responsible for requesting approval for vendor
markings on every job, or should the board buyer be responsible for
stating no vendor markings allowed?

Your input is appreciated.

---------------------------------------------------
Technet Mail List provided as a service by IPC using LISTSERV 15.0 To
unsubscribe, send a message to [log in to unmask] with following text in
the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or
(re-start) delivery of Technet send e-mail to
[log in to unmask]: SET Technet NOMAIL or (MAIL) To receive ONE mailing
per day of all the posts: send e-mail to
[log in to unmask]: SET Technet Digest
Search the archives of previous posts at:
http://listserv.ipc.org/archives Please visit IPC web site
http://www.ipc.org/contentpage.asp?Pageid=4.3.16
for additional information, or contact Keach Sasamori at [log in to unmask]
or 847-615-7100 ext.2815
-----------------------------------------------------

---------------------------------------------------
Technet Mail List provided as a service by IPC using LISTSERV 15.0 To
unsubscribe, send a message to [log in to unmask] with following text in
the BODY (NOT the subject field): SIGNOFF Technet To temporarily halt or
(re-start) delivery of Technet send e-mail to [log in to unmask]: SET
Technet NOMAIL or (MAIL) To receive ONE mailing per day of all the
posts: send e-mail to [log in to unmask]: SET Technet Digest Search the
archives of previous posts at: http://listserv.ipc.org/archives Please
visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for
additional information, or contact Keach Sasamori at [log in to unmask] or
847-615-7100 ext.2815
-----------------------------------------------------

---------------------------------------------------
Technet Mail List provided as a service by IPC using LISTSERV 15.0
To unsubscribe, send a message to [log in to unmask] with following text in
the BODY (NOT the subject field): SIGNOFF Technet
To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL)
To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest
Search the archives of previous posts at: http://listserv.ipc.org/archives
Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-615-7100 ext.2815
-----------------------------------------------------