What quality, give the customer a free units for their troubles an we
will call it evens. Wait till that philosophy plays out on pace makers
for the elderly in years to come. We don't expect that of those who
pack parachutes.
Vic,
-----Original Message-----
From: TechNet [mailto:[log in to unmask]] On Behalf Of Bev Christian
Sent: Tuesday, May 29, 2007 9:34 AM
To: [log in to unmask]
Subject: Re: [TN] RoHS compliant laptop with early failure
A man I respect in the industry on these matters said (and this applies
to more than electronics), that "quality is dead". Remember the mantra
is "smaller, cheaper, faster" or some such. In the late nineties they
said "quality is of course assumed", but I think that has gone out the
window now, in the general sense.
Bev
RIM
The opinions expressed herein are my own and do not necessarily
represent those of the company that I work for. (And I am making no
inferences one way or the other about our own products.)
-----Original Message-----
From: TechNet [mailto:[log in to unmask]] On Behalf Of Wolfe, Robert
Sent: Tuesday, May 29, 2007 10:27 AM
To: [log in to unmask]
Subject: Re: [TN] RoHS compliant laptop with early failure
Joe,
Just a thought without any real data (but sure has me wondering
slightly).
EVERY single piece of electronic equipment I've purchased
within the last year has either failed almost out of the box or soon
after.
This includes 2 notebook computers, a PA Amp, 3 cell phones, a wireless
phone, an all-in-one printer.
Now yes like many have stated here with out data there is no case and
there are many reasons that could be the problem, and may not have
anything to do with RoHS.
But from a John Q. Public buyer standpoint was I jinxed this last year
were the odds not all in my favor, could be but certainly has me
wondering
why 100% of what I bought electronically never had problems till this
past
year everything had a problem (100%)???
From my point of view I was starting to think maybe don't buy any
electronics for awhile?
Especially since the practice of many companies is, even if your unit
failed
in only 3 months, you might get a refurbished unit that is much older
back.
Yes they guarantee it is in perfect working order again, but just my
opinion, if the unit breaks in the first 90 days you should get a brand
new replacement.
Bob
-----Original Message-----
From: TechNet [mailto:[log in to unmask]] On Behalf Of David Hudson
Sent: Monday, May 28, 2007 1:02 PM
To: [log in to unmask]
Subject: Re: [TN] RoHS compliant laptop with early failure
I would suggest that it belies your undoubted professional expertise to
make
the assumption that this failure has anything to do with RoHS-compliance
or
lead-free. Frankly, it smacks of hysteria. Surely you can think of at
least
a dozen other potential failure modes, all equally likely? Let's see
some
evidence in this case before you throw your toys out of the playpen.
Dave
--
++++++++++++++++++++
David Hudson
On 26/05/07, Joe Fjelstad <[log in to unmask]> wrote:
>
> Greetings folks,
>
> I don't know, (nor will I likely ever know) what the problem is but
> my brand
> new RoHS compliant laptop has the distinction of being the shortest
lived
> one I ever owned.
>
> It is a trusted brand name supplier from Japan and I have always been
> pleased with their bullet proof reliability. My earlier version is
still
> working
> very well, just a little slow. The new one was a high-end
> small, lightweight
> model that touted reliability in ads. On this one, however, 4 weeks
after
> purchase and with very little use, the CD just stopped working for no
> apparent
> reason.
>
> I would really be curious to know what went wrong but I am going to be
> returning it to the store and will now be looking for something
cheaper
> and
> hopefully non RoHS compliant. I cannot afford to pay big bucks for
> unreliable
> products.
>
> (I almost wonder if someone out there is getting back at me for
protesting
> lead-free too much.. ;-)
>
> Wishing better luck to the rest of you.
> Joe
>
>
>
> ************************************** See what's free at
> http://www.aol.com.
>
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