Yes, it was my intuition that this was going to be messy. By not changing warranties for lead-free products, the EMSs maybe (depending upon product complexity and operating conditions) opening themselves up to unnecessary liability for repair/rework, when it clearly might be a materials property issue!
Also, the question then becomes, who proves whether it was a workmanship issue or an inherent materials property issue (that's where failure analysis comes in I guess!). Wow! I see this getting very expensive very quickly.
I, for one am going to include a statement to that effect for our lead-free products warranties.
Amol Kane
M.S (Industrial Eng.)
Process Engineer
Harvard Custom Manufacturing
941 Route 38 Owego, NY 13827
Phone: (607) 687-7669 x349
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-----Original Message-----
From: TechNet [mailto:[log in to unmask]] On Behalf Of Mike Buetow
Sent: Wednesday, June 21, 2006 10:27 AM
To: [log in to unmask]
Subject: Re: [TN] Lead-Free Warranty
Amol,
I have spoken to numerous EMS co. execs about this. They have all said they same thing: no change to warranties for lead-free product. (Of course, they could be providing misinformation but I would have to do quite a bit of work to prove that.)
Mike
Mike Buetow
Editor in Chief
Circuits Assembly
30 Glenburnie Road
Boston, MA 02131 USA
W/mobile: 617-327-4702
UP Media produces Webinars! www.pbrseminars.com
>>> [log in to unmask] 6/21/2006 10:30 AM >>>
Dear Technetters,
What changes if any, are people making to their warranty documents to reflect the changes caused by lead-free manufacturing?
Thanks,
Amol Kane
M.S (Industrial Eng.)
Process Engineer
Harvard Custom Manufacturing
941 Route 38 Owego, NY 13827
Phone: (607) 687-7669 x349
[log in to unmask]
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