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Hi all,

like Steve, I worked with DEK machines for over a decade and I still
refer to them as very good and reliable machines. (265MK-1, 265GSX)

It is so ridiculus to pay 1,284 bucks for an edge clamp that I
presume someone hit in between the  digit 1 and 2 and pressed them
simultaneously.

Being in Italy I was fully supported from people in UK, I still have
contact names in my rolodex. If someone is interested, I can give
reference names off-line.


Ivan

Il giorno 20/feb/06, alle ore 16:28, Stephen Gregory ha scritto:

> *This message was transferred with a trial version of CommuniGate
> (r) Pro*
> Hi Phil and All!
>
> You're right on many points about buying used equipment. I've bought
> quite a few machines in my time because the companies that I've worked
> for have asked me to procure used equipment.
>
> I've been careful, and haven't had any bad luck (so far). However,
> there
> has been one thing that has recently come-up that I think kind of
> stinks.
>
> I'm a DEK user, and have been for years. I started using DEK printers
> out in California back when I worked for Comptronix (no longer in
> existence). We bought what I believe was the 4th DEK-265 sold in
> the US.
> I used DEK-265's when I was working for SMART Modular Technologies,
> and
> when I came out here to Oklahoma, they had a DEK-265 here. My point is
> that I've been a DEK user for over a decade, and like their machines.
>
> We started growing here where I work, and it was time to replace the
> tired old 265 MK-1 that we had here, and management asked me if I
> could
> find something used. I looked, and at the time I found quite a few
> used
> 288's on the market. I found one with an ECU for about 25K, and then
> about a year later I found another one with a ECU for around 32K. We
> spent about 12K upgrading the vision system on one with what DEK
> calls a
> "Green" camera (nothing to do with lead free, the camera body is green
> colored). Other than having to replace a vision card on one of them,
> we've not had much go wrong with either one. We have the occasional
> belt
> break, and we need to replace the edge clamp foils regularly because
> they get dinged and bent.
>
> I know our printers are old. In fact they aren't "Officially"
> supported
> by DEK anymore, but they tell us that we can still get parts for them.
> That's where I'm getting a little heartburn...
>
> I know that because my printers are old, any spare parts that I order
> will probably be a bit more expensive than they used to be, I
> understand
> mark-up. But DEK has raised spare part prices to obscene
> levels...and I
> think it's their way of trying to force us to buy a new machine.
>
> For instance, the price for a front door cover strut (the strut that
> holds the cover open) has almost doubled since I last ordered it from
> $330 to $604, and an Edge Clamp Foil has went from $184 to $1284!
> That's
> right, ONE THOUSAND TWO HUNDRED AND EIGHTY FOUR DOLLARS! I find that
> unbelievable!
>
> So, even though I have a printer that operates perfectly fine, and may
> occasionally need a part replaced, I can either pay DEK's ridiculous
> prices for spares, or buy a new printer.
>
> When management looks at our cash flow and everything, we'll probably
> need to keep the printers for a bit longer until buying a new printer
> makes sense. Meanwhile, DEK makes this windfall from us on spare
> parts.
>
> Hell of a way to treat a long time customer is all I can say...
>
> -Steve Gregory-
>
>
> -----Original Message-----
> From: TechNet [mailto:[log in to unmask]] On Behalf Of Phil Zarrow
> Sent: Sunday, February 19, 2006 10:35 AM
> To: [log in to unmask]
> Subject: Re: [TN] Dek Printer
>
> Hi Mike and all -
> You bring up a good point.  I know, from working with equipment
> companies
> for many years, that used equpment bought on the open market is a
> double-edged
> sword.  On the one hand, it costs them money to support it  when they
> didn't
> sell it a second (or third, fourth, etc) time but, on the  other
> hand,
> if the
> machine turns out to be a clunker due to mis-use of a  previous owner,
> it
> hurts their reputation.  I've seen this happen quite a  bit.
> There are some very good used equipment firms out there that will
> support
> the product fully and include manuals (or copies).  They also have
> arrangements
> with the OEM regarding parts and software. This should be  confirmed
> before
> buying from a used equipment firm. Because,   nn  the other hand,
> there
> are
> some proverbial used car salesman selling machines.
> I recommend that, if you are looking at the possibility of buying a
> used
> machine, for economical reasons, check with the equipment manufacturer
> first.
> All the major printer, pick and place, reflow and wave  manufacturers
> take in
> older equipment on trade and refurb them.  These  machines will come
> with the
> best warranties, upgrades and software possible and  prices may
> surprise
> you.
> It is rare that you ever see a used Mydata  machine on the open
> market -
> they
> make a conscious effort to buy them back for  refurb and re-sell.  In
> the case
> of DEK, access to their wonderful  knowledge base (subscription) is a
> valuable reason to try them first.
> Among the used equipment companies, there are some very good ones,
> as I
> mentioned.   You should be able to get the serial number of the
> machine
> you are
> considering buying. If they won't give it to you, they are  merely
> brokers and
> don't have possession of the machine, let alone upgrading,  etc.
>
> Regards and Caveat Emptor!
>
> Phil Zarrow
> ITM Consulting
> Durham, NH  USA
> _www.ITMconsulting.org_ (http://www.ITMconsulting.org)
>
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