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August 2005

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Subject:
RMA / Failure Analysis Report Content
From:
Cheryl Tulkoff <[log in to unmask]>
Reply To:
TechNet E-Mail Forum <[log in to unmask]>, Cheryl Tulkoff <[log in to unmask]>
Date:
Fri, 19 Aug 2005 13:11:57 -0500
Content-Type:
text/plain
Parts/Attachments:
text/plain (19 lines) 
For those of you involved in warranty repairs of circuit boards(or who
have used this service from companies), what type of information do you
include on the report sent to the customer? Is anyone out there willing to
share a template of what you provide? As users, what information would you
like to have or see regarding the repair of a product? What level of
detail is sufficient?

Thanks! Cheryl

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