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July 2005

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Subject:
From:
Leo Higgins <[log in to unmask]>
Reply To:
TechNet E-Mail Forum <[log in to unmask]>, Leo Higgins <[log in to unmask]>
Date:
Wed, 13 Jul 2005 08:47:07 -0700
Content-Type:
text/plain
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text/plain (109 lines)
I suggest calling their USA based staff.


Best regards,
Leo

Director of Applications Engineering
ASAT, Inc.
3755 Capital of Texas Highway, Suite 100
Austin, Texas     78704

ph     512-383-4593
fx      512-383-1590
[log in to unmask]
www.asat.com


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-----Original Message-----
From: TechNet [mailto:[log in to unmask]]On Behalf Of Stephen Gregory
Sent: Wednesday, July 13, 2005 7:43 AM
To: [log in to unmask]
Subject: [TN] Continuing Cypress part saga...you're not going to believe
this


Mornin' once again!

Opened my email this morning to find another response from Cypress.
YAY! I thought to myself, I'm finally getting an answer!

I opened the email which links you to the Cypress web page, then to your
case number. I opened my case, and this is what I found:






 Thank you for using the Cypress On-Line ConnectionCenter.
 We are from Quality System & Customer Support Group. Your request is
 important to us.
 We'll start working on this case and give you complete response on or
 before 7/27/05.

 Best Regards,
 Rose Sandoval
 Quality Systems & Customer Support
 Cypress Manufacturing Limited, Philippines




Can you believe this!?? I should have just went ahead and tinned the part
in
the first place without bothering to ask the company that made the part how
thick the gold is that they plated the part with.

I never would have thought that it would take over two weeks to answer such
a simple question as that. SHEESH!

Kind regards,

-Steve Gregory-
Senior Process Engineer
LaBarge Incorporated
Tulsa, Oklahoma
(918) 459-2285
(918) 459-2350 FAX
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If you are not the intended recipient, you may not copy, use or deliver
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