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May 2005

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Subject:
From:
Kelly Morris <[log in to unmask]>
Reply To:
TechNet E-Mail Forum <[log in to unmask]>, Kelly Morris <[log in to unmask]>
Date:
Thu, 12 May 2005 08:19:17 -0500
Content-Type:
text/plain
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text/plain (136 lines)
Couldn't have said it better Mr. Stadem !


On Thu, 12 May 2005 08:00:57 -0500, Stadem, Richard <Richard.Stadem@GD-
AIS.COM> wrote:

>While this may seem humorous, think about what you are doing. The
>shipping
>company did not set up these requirements, someone else did and they
>have
>to comply just like you do. May I point out that taking the time to fix
>your
>labeling process would be well worth the time and energy spent so you
>are not
>paying people to re-receive the samples (or refuse the return shipment),
>answer the
>phone regarding inquiries from the (potential) customer as to where
>their
>samples are, pack and ship replacement samples (with at least 25% more
>wrong labels),
>thus adding more cost to the shipper and to your own company.
>Where do you think the money to pay for this is going to come from? The
>shipping fees,
>of course. The shipper needs to make a profit too, and in order to do
>that he is going to
>recover the cost by raising the shipping rates to cover this.
>So we all pay for your antics.
>Perhaps you could do a little less of this "actually working for a
>living".
>
>-----Original Message-----
>From: TechNet [mailto:[log in to unmask]] On Behalf Of Franklin D Asbell
>Sent: Thursday, May 12, 2005 7:41 AM
>To: [log in to unmask]
>Subject: Re: [TN] Fun with shipping NTC
>
>(laughing my bu++ off) I like that...
>
>
>----- Original Message -----
>From: "R Sedlak" <[log in to unmask]>
>To: <[log in to unmask]>
>Sent: Wednesday, May 11, 2005 6:04 PM
>Subject: [TN] Fun with shipping NTC
>
>
>>I have a great story about shipping/labeling etc. for everybody who has
>
>>had it up to here with self-appointed safety experts..
>>
>> We ship samples by air regularly, and given the details required, do
>> something on labels, or shipping papers, incorrectly a high fraction
>> of the time.....say 25%.
>>
>> Our shipper TRIES to charge us for the cost of returning the goods
>with
>> the incorrect labels, or papers.   In order to do this, he must get a
>> signature that we have received it.  When this happens he bills us
>> something like $70 for returning say 10 pounds, the full 5 miles from
>> his terminal to our door.
>>
>> HOWEVER, here is where the fun starts.... the value in the container
>> is usually less than $10.00,  and so we refuse to take the shipment
>> back, and refuse to sign for it... he cannot bill us, and is stuck
>> with a hazardous material... which he has to pay to dispose of!
>>
>> We usually get a sheepish phone call a few days later BEGGING us to
>> accept the shipment back, WITHOUT SIGNING FOR IT... so they cannot
>bill us...
>>
>> One for the people who actually work for a living...
>>
>> Rudy Sedlak
>> RD Chemical Company
>>
>>
>>
>>
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