(laughing my bu++ off) I like that...


----- Original Message -----
From: "R Sedlak" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, May 11, 2005 6:04 PM
Subject: [TN] Fun with shipping NTC


>I have a great story about shipping/labeling etc. for everybody who has had
>it up to here with self-appointed safety experts..
>
> We ship samples by air regularly, and given the details required, do
> something on labels, or shipping papers, incorrectly a high fraction of
> the time.....say 25%.
>
> Our shipper TRIES to charge us for the cost of returning the goods with
> the incorrect labels, or papers.   In order to do this, he must get a
> signature that we have received it.  When this happens he bills us
> something like $70 for returning say 10 pounds, the full 5 miles from his
> terminal to our door.
>
> HOWEVER, here is where the fun starts.... the value in the container is
> usually less than $10.00,  and so we refuse to take the shipment back, and
> refuse to sign for it... he cannot bill us, and is stuck with a hazardous
> material... which he has to pay to dispose of!
>
> We usually get a sheepish phone call a few days later BEGGING us to accept
> the shipment back, WITHOUT SIGNING FOR IT... so they cannot bill us...
>
> One for the people who actually work for a living...
>
> Rudy Sedlak
> RD Chemical Company
>
>
>
>
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