Hi Charles!
Can it be by chance we have same customers?! Just kidding! Have you tried to
sign a kind of agreement on the issue with the customer? I think it could at
least establish/add new rules to the usual contracts with the customer. Most
important, of course, is the customer to be aware of the assembling process
and all related activities, thus no need to convince one "Earth is a globe"!

-----Original Message-----
From: Charles Caswell [mailto:[log in to unmask]]
Sent: Saturday, April 10, 2004 5:19 PM
To: [log in to unmask]; [log in to unmask]
Subject: RE: [TN] SMT components reserve.


This is a common problem with customer supplied parts. The customer wants
you
to be perfect, no losses. They can't do it but they want us to. Keep trying.
I am working on several jobs right now that are customer supplied material.
In some cases they have sent unusable pieces of taped parts, too short for
the p&p or no leader. We have managed to convince some of them to send the
reels of parts and we send the residual back to them with the product. I
think this is the best solution for both of us. Funny? thing is that usually
it is the cheap parts that we are short. Just did a job for 12 boards that
had 6 extra  $1200 parts but exact qty. of 0603 caps at 1.3 cents ea.

-----Original Message-----
From: Yordan Venev [mailto:[log in to unmask]]
Sent: Friday, April 09, 2004 7:42 AM
To: [log in to unmask]
Subject: [TN] SMT components reserve.


Hi Technetters!

We assemble PCB with all components supplied by the customer. It is very
often we have to struggle on convincing customers we need a small reserve of
components (up to 5%) due to Pick and Place equipment reject rate and other
occurrences. Failing to do so leads to unfinished boards and pile of records
and reports according to ISO 9001-2000 QS. I have a kind request if anyone
could share their experience with this issue! And yet is there a certain
regulation applicable to Contract Manufacturers&customer obligations in that
case?

Thank you in advance for all inputs,
Happy Easter to all!

Best regards,
Yordan Venev
Manufacturing Manager
********************************************************
CENTILLION LTD.
7-th km Tzarigradsko shosse Blvd.
ATM Center
1784 Sofia, BULGARIA
Tel. :(+359 2) 974 47 51, 965 84 95, 965 58 85
Fax :(+359 2) 974 47 52
mail to: [log in to unmask]
www.centillion-bg.com

---------------------------------------------------
Technet Mail List provided as a service by IPC using LISTSERV 1.8e
To unsubscribe, send a message to [log in to unmask] with following text in
the BODY (NOT the subject field): SIGNOFF Technet
To temporarily halt or (re-start) delivery of Technet send e-mail to
[log in to unmask]: SET Technet NOMAIL or (MAIL)
To receive ONE mailing per day of all the posts: send e-mail to
[log in to unmask]: SET Technet Digest
Search the archives of previous posts at: http://listserv.ipc.org/archives
Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16
for additional information, or contact Keach Sasamori at [log in to unmask] or
847-509-9700 ext.5315
-----------------------------------------------------

---------------------------------------------------
Technet Mail List provided as a service by IPC using LISTSERV 1.8e
To unsubscribe, send a message to [log in to unmask] with following text in
the BODY (NOT the subject field): SIGNOFF Technet
To temporarily halt or (re-start) delivery of Technet send e-mail to [log in to unmask]: SET Technet NOMAIL or (MAIL)
To receive ONE mailing per day of all the posts: send e-mail to [log in to unmask]: SET Technet Digest
Search the archives of previous posts at: http://listserv.ipc.org/archives
Please visit IPC web site http://www.ipc.org/contentpage.asp?Pageid=4.3.16 for additional information, or contact Keach Sasamori at [log in to unmask] or 847-509-9700 ext.5315
-----------------------------------------------------