a) Presumably, all your hard drives were made in foreign climes and had
already passed through security systems before reaching you. Why should
they go through that and not suffer.
b) Large PC makers who manufacture in the US and export (e.g., Dell,
Gateway, HP/Compaq etc.) would lose all their overseas markets if this
was a real problem.
c) I do a lot of video work, requiring file sizes up to many tens of Gb.
Some of my colleagues have reported HDD problems over the past months on
large drives. It would appear that the faster drives (<8 ms seek time)
are more delicate than the older ones, possibly because they are
cramming more data into a smaller surface of platter. Some makes are
more prone to problems than others. Maxtor, for example, is cited as
being better than some other makes.
I would suggest you may wish to try a different HDD manufacturer.
Brian
Ken Patel wrote:
> Steve and others,
>
> Thanks for the info. I still has to go thru it.
>
>
>
> We are seeing higher number of RMA's on our brand new systems shipped
> overseas. Systems have a computer with hard drive and we suspect that some
> kind of scanning is causing this problem.
>
>
>
> Here is a one case in hand where we shipped the brand new product to Canada
> and it retuned as RMA. We even don't know what kind of scanning is being
> performed as of now. And we are seeing higher number of returned related to
> hard drive.
>
>
>
> Re,
>
> Ken Patel
>
>
>
> _____
>
> From: [log in to unmask] [mailto:[log in to unmask]]
> Sent: Tuesday, April 13, 2004 6:19 PM
> To: [log in to unmask]; [log in to unmask]
> Subject: Re: [TN] Computer Hard drive damage due to X-Ray / MRI
>
>
>
> Hi Ken!
>
>
>
> Are you SURE that the hard drives are being affected by any sort of scanning
> equipment? I've been on numerous business trips where I've taken my laptop
> (HP Pavilion to be exact, not meant to be an endorsement whatsoever), and
> it's been through the un-checked baggage x-ray, and the checked baggage
> x-ray without an issue. I don't think they would radiation harden their
> consumer machines...but I could be wrong about that.
>
>
>
> MRI? I thought I was up-to-date about scanning equipment being used in the
> industry, since we build the stuff that goes into the L3 Communcations
> machines that you might see in the airports.
>
>
>
> But I must say, I haven't heard of MRI (Magnetic Resonance Imaging) being
> used to screen baggage, or cargo. If it were, I would think that it could
> have great affect on hard drives...
>
>
>
> Where have you heard that?
>
>
>
> MRI is useful to look at things non-metallic like human flesh and bones from
> my limited knowledge. I have read of a story that a child was killed in a
> room by a MRI machine that was turned on when a oxygen tank in the same room
> was overlooked and wound-up being sucked into the area where the child was
> positioned, then sustained fatal injuries from the oxygen bottle. I can't
> imagine that MRI would be used for baggage or cargo screening. But then
> again I could be wrong.
>
>
>
> -Steve Gregory-
>
> Experts,
>
> We are seeing some kind of damage to the computer (hard drive) going through
> some kind of scanning (X-Ray/MRI). Does anyone has faced similar problems
> and if so how it was fixed? Can X-Ray scanning damage the computer hard
> drive? May be MRI but I am not sure.
>
>
>
> Any help will be highly appreciated.
>
>
>
> Re,
>
> Ken Patel
>
>
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