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September 2003

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From:
Dave Hillman <[log in to unmask]>
Reply To:
TechNet E-Mail Forum.
Date:
Tue, 16 Sep 2003 09:21:42 -0500
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Hi Jay! Good discussion! And yes, sometimes the practicality of teaming
with your component fabricators is limited in assessing plating issues but
it has been my experience that the level/effort of communication expended
directly reduces the amount/severity of plating issues on printed wiring
assemblies. With limited resources, being proactive is getting tougher.
One of the toughest tasks is getting the communication/education down to
the third tier supply level but those efforts also have the greatest
payback. The information on the zinc whisker "heat treatment" is contained
in an internal document but I'll check into the possibility of releasing
the information to the TechNet community. All materials have their
disadvantages - zinc plating included - but to totally eliminate their
potential use without considering the use environment and application is
equally as bad as their blind application. The NASA Goddard webpage is a
great educational tool for the industry - keep up the good work.

Dave




                      Jay Brusse
                      <jay.a.brusse.1@GSF        To:       [log in to unmask]
                      C.NASA.GOV>                cc:
                      Sent by: TechNet           Subject:  Re: [TN] Zinc Plating Finish
                      <[log in to unmask]>


                      09/12/2003 08:55 PM
                      Please respond to
                      "TechNet E-Mail
                      Forum."; Please
                      respond to Jay
                      Brusse






2nd attempt to send (message bounced earlier)...
Did somebody say "whiskers"?  Zinc whiskers?

Those who know me from this forum probably realize that the only time I
cast in
my two cents is when the topic of "whiskers" rears its ugly head. I help to
maintain the NASA Tin and Other (aka ZINC) Whisker WWW Site at NASA
Goddard.

http://nepp.nasa.gov/whisker/other_whisker (for lots about ZINC whiskers)

Regarding zinc and it's potential to grow unwanted whiskers, we have seen
it
very recently in a GROUND (non-flight) application.  We believe this
particular
application of zinc plating (with possibility to form whiskers) is
potentially
so pervasive that we have issued a formal Problem Advisory via the US Govt
and
Industry Data Exchange Program (GIDEP) in August 2003. I suspect that many
of
you and your organizations may also be exposed to this problem without
knowing it.  I am not authorized to distribute GIDEP documents to a forum
such
as TechNET (i.e., no international distribution allowed... GIDEP
participants
only,
etc.), but for an overview of the specific situation we have observed, you
may
view a presentation I prepared in April 2003:

http://nepp.nasa.gov/whisker/reference/tech_papers/Brusse2003-Zinc-Whisker-Awareness.pdf


The problem is one of zinc-coated structures used in the manufacture of
raised
"access" floor structures (commonly found in computer data centers).  These
tiles and the support structures they rest upon (pedestals and rails) are
frequently made with steel that is zinc-electroplated for corrosion
protection.
In
the case of the tiles, it is the UNDERSURFACE (the side you DON'T) walk on
that
is the potential source of problems.  Over periods that may take months if
not
years, the zinc-plated surfaces may grow zinc whiskers. On one tile I
retrieved
from a data center, we estimate 10 MILLION whiskers growing on a 4 square
foot
area of a single tile.  Many of the whiskers in excess of 2 millimeters.
While
they live below floor they pose essentially no
problem.  But when they get dislodged from the tile or rail/pedestal...
they
become an airborne NIGHTMARE.  The subfloor space of many raised floor
structures is commonly pressurized for cooling of the electronics in the
room.
Tiles with holes or floor vents are strategically located about the center
to
distribute the cool air.  The problem is that when someone lifts a tile
(they
are called "ACCESS" tiles after all) and slides it across the floor or
drops it
back in place or pulls electrical cable under floor, the Zn whiskers become
dislodged and away they go merrily blowing about the room.  The fans on the
equipment in the rooms are quite efficient at pulling in air to keep them
cool.
 Along with the air comes a fog of conductive zinc whisker debris...
Result...
intermittent glitches... catastrophic shorts... and as Joyce Koo
remarked...the
bullet that killed the
beast is so difficult to see due to small size or gets melted during the
event... or gets blown away from the crime scene... that detection of this
problem is HARD!!!

This is not a "rare" situation as I have seen it myself in at least three
different data centers in the last 8 months and in researching the matter I
have
talked to many (at least 7) others who have faced this beast as well.

In my review of this problem, I have spoken with more than one manufacturer
of
electronic
equipment who have told me that they too have dealt with zinc whiskers
growing
from the Zn plated equipment racks or from the Zn-plated chassis housing
their
system.  The fact that this type of problem isn't PUBLICLY reported is
often a
matter of each
company's choice to go public or to quietly address the problem internally.
I
think I am echoing Joyce Koo's comments here.

Dave Hillman's suggestion to work closely with your supplier is a good
idea,
but
is frequently impractical.  The company I buy a bolt from may not be the
one
doing the plating.  The company I buy the relay from may be using Zn-plated
structures INSIDE of the relay that they buy from somewhere else (by the
way Zn
whiskers have grown from inside
of such devices leading to field failures).  Dave also mentioned that Zn
plating
can be rendered immune to Zn whiskers by "annealing".  I am very interested
to
learn more about that this practice and to find out if such practices are
indeed industry standard approaches.  Also as Joyce remarked, I know of no
accepted test methodology by which one could evaluate a particular
product's
propensity to whisker in 1 year, 2 years, 10 years, etc.  The floors in
many of
our facilities have been in use for 30 years or more in some cases.

Just to cloud the whisker issue a bit further, I've recently seen
pictures of Zn whiskers from Hot Dip Galvanized Steel (albeit rarely).

Just this week during an audit of a manufacturer of electronic components,
they
told me they had recently received a survey from a major client asking them
about whether their products
may be prone to "tin whiskers" through the vendor's choice of pure tin
finishes.  The vendor, clueless about what a tin whisker is, responded...
"Not
a problem for us" because they interpreted the question to mean are they
using
pure tin "solder" to make solder joints.  Of course the vendor does NOT use
pure
tin SOLDERs but they do use pure tin-plated terminals and other mechanical
items in the construction of their product.  Buyer Beware!

Cheers,

Jay
--
Jay Brusse
QSS Group, Inc at NASA Goddard
301-286-2019

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