Hi Steve,
I have heard of this from a local service guy. The
issues is that many equipement manufacturers are not
selling enough new equipments, and their technical
supports are getting calls from people who have
purchased used equipment. To cover their expanse and
to make a profit, they are charging registration fees,
and the fee is a yearly fee. Unless you have people
that knows the machine inside out, you really need to
think it over before buying an used equipement, since
they are charging annular registration fees. Another
option is to find a service guy they the manufacturer
has laid-off to service you equipment, since due to
the business slow down, manufacturer has laid-off
quite a few of their service people.
Best of luck.
Ted
--- Steve Gregory <[log in to unmask]> wrote:
> Hi All!
>
> I guess this is one of the downsides of having a
> buyers market on used
> assembly equipment, and I do understand how
> depressed the new equipment market is,
> but I'm being asked to pay resistration fees in the
> thousands of dollars, on
> each machine that I bought on the open market...no
> matter if we've bought new
> equipment from the company that is now asking for
> fees before. Are any of you
> experiencing this as well?
>
> Without the fees, you won't get any support at all.
> Was told we could still
> buy parts, but that the part numbers change all the
> time, so if I was to order
> a part out of the manual, they may have that number
> under a different part,
> and send that part to me. Once it was received it's
> ours, and it could not be
> sent back for credit. Even further, without being
> registered, they wouldn't tell
> us what the new part number should be. Feels like
> you have no choice but to
> pay the fees.
>
> Again, I understand how bad the market is now, but
> it seems that I've only
> experienced "registration fee" stuff in printed
> circuit assembly equipment. If I
> go buy a used car, I don't charged a fee to have my
> car worked on by a
> factory trained technician, or have to pay a fee to
> be able to buy OEM replacement
> parts...
>
> Kinda' stinks if you ask me...
>
> -Steve Gregory-
>
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