(((standing...and clapping))) Very well said...and I agree...
But darn'it...you didn't say anything I could debate you on... Someone said
earlier this was a good thread, I thought so too...solely because of the new
and different perspectives...ideas...approaches...to the same issue.
Your last comment really is a good point...and one most auditors, or
customers often miss..."...Even bad suppliers can be great suppliers with
the right program, customer relationship, and open concise communication. "
Now when I see how you use the word 'bad' I'm not thinking so much of
continuously shipping bad product, but a supplier who may not have their
processes fully organized, documented...etc etc...they just need a hand in a
few areas...sadly these type companies are often overlooked by the larger
corporations with non technical auditors making decisions about their
worthiness....oooops...was that rambling again...sorry...
Franklin
----- Original Message -----
From: "Kathy Kuhlow" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, April 02, 2003 2:49 PM
Subject: Re: [TN] Board Shop Audit
I have been lurking and reading the post for this discussion thread and
finally I have my thoughts on the topic composed. Yes, look at all of the
items previously mentioned. Having managed a supply base of 800 active
suppliers and performing audits on the top 100 who got most of the dollars
at the time I firmly believe that an audit is an audit.... No matter what
the industry or product or supplier it all boils down to finding out if the
supplier has documented what to do, documented what they did, and reviewed
the results for improvement.
Suppliers I always chose for approval all had a proactive up front
engineering review, knew past performance and judged current performance
from it, performed DFM, had little WIP materials (overhead you pay for with
floor space, long lead times, etc), and performed basic process control with
statistical rationale. In most audits with better suppliers any question
was answered by operators and the operators showed confidence and pride in
their process.
I would also like to stress that the up front work begins with the customer.
Design the product well, make it manufacturable, listen, be open for change,
and be friends...Even bad suppliers can be great suppliers with the right
program, customer relationship, and open concise communication.
Kat
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