Great input Mark,

Thanks for being more specific. Those are all excellent suggestions.  (Avoid
the sales people at all costs, I say!)

And  Franklin, I don't know of any "requirment" to perform solderability
testing for Raw bds at Final either, unless the customer were to procure it
on a PO during the quote.  None of ours ever has to my knowledge.  We just
do the visual per A-600.

Steve
----- Original Message -----
From: "Mark Hargreaves" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, April 01, 2003 14:38
Subject: Re: [TN] Board Shop Audit


> Hi All,
> This has been a very interesting thread to follow.
>
> Here's my 2 cents:
>
> 1. When possible, speak to operators instead of managers or your
> "tourguide".  Operators' input often describes the organization more
> accurately.
>
> 2.Specific board shop questions:
>    A. Ask the drill operator about drill bits.  How often are they
replaced
> & how are they organized
>    B. Ask the layup operator (multilayer process) about prepreg shelflife
&
> storage.  How do they know if it's too old?
>    C. Ask the plating operator (or Analytical Dept)about bath analysis.
How
> do they keep all those chemistries in spec?
>    D. Ask the silkscreen & soldermask operators about ink shelflife & take
a
> peek at their materials.
>    E. Ask the Sales/ Order Entry people- "Who actually reads/reviews my
PO"?
>    F. Ask the Sales/ Engineering/ or CAM people- "When I order a new
> revision, how do you ensure that I don't receive the
>        previous revision"?
>    G. Ask everyone to point out the applicable procedure in their QA
> Manuals.
>    H. Ask everyone what types of problems/ defects they encounter with
their
> process/ product or equipment.
> ...................................
> Answers to most of these questions should be backed up by documentation of
> some sort: procedures; expiration dates; analytical test records; PO
review
> signatures; etc. (that's your objective evidence).
> .................................
> There are a million possible questions- these are just some that I've
heard
> various (& often surprising) answers to.
>
> Regards,
> Mark
>
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